Restaurant Service Ambassador
1 week ago
We are seeking a highly skilled Dining Room Server to join our team at IP Casino Resort Spa - Biloxi. As a key member of our hospitality staff, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.
Key Responsibilities- Guest Service: Greet guests warmly and provide top-notch service, ensuring their needs are met and exceeded.
- Menu Knowledge: Maintain a thorough understanding of menu items and specials, making recommendations to guests as needed.
- Food Delivery: Deliver food to guests promptly and courteously, ensuring timely service.
- Property Knowledge: Stay informed about the property's amenities and services, providing guests with information and assistance as needed.
- Service Standards: Adhere to Host and Service Etiquette Standards, ensuring a professional and welcoming atmosphere.
- Company Policies: Comply with all company policies and procedures, maintaining a safe and respectful work environment.
- Additional Duties: Perform additional duties as assigned, supporting the success of our team.
- Education: High school diploma or equivalent is required.
- Experience: Prior experience in a restaurant setting is preferred.
- Language Skills: Proficiency in English (speaking, reading, writing) is essential.
- Guest Service Skills: Strong guest service skills are a must, with a focus on providing exceptional service.
- Technical Skills: Familiarity with point of sales systems is advantageous.
- Work Environment: Ability to work independently with minimal supervision, with flexibility to work weekends and holidays.
- Physical Demands: Capable of lifting items up to 20 pounds.
IP Casino Resort Spa - Biloxi is an Equal Opportunity Employer, dedicated to creating an inclusive workplace where all employees are valued and respected. We prioritize diversity and professionalism, and we are committed to providing a memorable experience for our guests.
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