Restaurant Operations Director

7 days ago


Biloxi, Mississippi, United States MGM Resorts International Full time

About MGM Resorts International

MGM Resorts International is a world-renowned hospitality company that entertains the human race. Our mission is to deliver exceptional experiences to our guests, and we're seeking a talented individual to join our team as an Assistant General Manager.

The Role

We're looking for an experienced and passionate leader to oversee the daily operations of our prestigious restaurant. As an Assistant General Manager, you will be responsible for leading a dedicated team, ensuring operational and financial success, and delivering exceptional guest experiences.

Key Responsibilities

  • Lead and Oversee Daily Operations
    • Manage labor productivity, scheduling, inventory control, and guest service standards.
    • Implement policies, operating procedures, pricing initiatives, and training programs.
  • Foster a Positive Work Environment
    • Develop a positive and inclusive work culture that promotes teamwork, performance feedback, recognition, and employee satisfaction.
  • Engage with Guests
    • Ensure a high level of guest satisfaction and react promptly to any concerns or complaints.
  • Collaborate with the Culinary Team
    • Work closely with the culinary team to ensure a seamless service experience between the kitchen and dining room.
  • Maintain Knowledge and Standards
    • Stay up-to-date on food and beverage products, menu items, and sanitation standards.

Requirements

  • Experience
    • Minimum of two (2) years of relevant managerial experience in a restaurant setting.
  • Skills and Qualifications
    • Previous work experience in high-volume or upscale restaurants is preferred.
    • Ability to lead and mentor a diverse team while maintaining excellent organizational skills and attention to detail.
    • Comprehensive understanding of service steps and customer interaction protocols.
    • Exceptional interpersonal and customer service skills to effectively interact with guests, management, and staff.

Why Work with Us?

  • Attractive Salary & Bonus Package
    • Enjoy a competitive salary and bonus opportunities in a thriving atmosphere that recognizes and rewards outstanding leadership.
  • Collaborative Culture
    • Immerse yourself in a team of dedicated professionals who share your passion for hospitality, fostering a supportive and energetic workplace.
  • Attractive Benefits
    • Take advantage of employee discounts, complimentary meals in our dining room, and avenues for career growth within our expanding company.
    • Eligible employees also receive health and income protection benefits.


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