Healthcare Access Coordinator

2 weeks ago


Quincy, Massachusetts, United States Grand Itasca Full time
What You Can Anticipate:

At Grand Itasca, our Healthcare Access Coordinators appreciate the stability, impactful work, and our exceptional team. We are dedicated to selecting individuals who truly make a difference, going above and beyond to ensure our hospital and clinic operate smoothly. If you are eager to contribute to the daily functions of our healthcare environment, Grand Itasca is the right fit for you.

We are pleased you are considering joining our team.

Grand Itasca is an excellent workplace for Healthcare Access Coordinators. As a non-profit organization, we have a clear vision of leading the transformation of rural healthcare by achieving the highest standards of quality, accessibility, and value. Our strength lies in the teamwork and collaboration among a talented and diverse group of professionals. With a workforce of over 700 employees in various roles, Grand Itasca offers a wide range of career opportunities.

Benefits Overview:
  • Competitive compensation
  • Experience-based pay
  • On-the-job training
Position Details:
  • Healthcare Access Coordinator
  • Casual (as-needed basis)
  • Shifts may include days, evenings, and weekends
  • On-site at Grand Itasca Clinic & Hospital
Role Summary:

The Healthcare Access Coordinator is tasked with completing the patient registration process. This includes verifying insurance and ensuring that registrations are accurately completed. Additionally, they are responsible for initiating referrals and securing accounts financially.

Key Responsibilities:
  • Welcome all patients arriving for scheduled appointments by obtaining necessary consents, signatures, documents, and verifying insurance information.
  • Schedule patient appointments efficiently.
  • Collect co-payments at the time of service.
  • Identify coverage or self-pay issues and engage Financial Advocates as necessary.
  • Input patient information and scan required documents into the scheduling system.
  • Collaborate with the Business Department to support the revenue cycle.
  • Utilize excellent customer service skills with both patients and colleagues.
Qualifications:
  1. Must be at least 18 years of age.
  2. One year of experience in customer service is required.
  3. An associate degree in a business-related field is preferred.
  4. Ability to collect co-payments and present financial information.
  5. Strong computer skills are essential.
  6. Exceptional customer service skills are a must.
  7. Adhere to all policies and procedures of Grand Itasca Clinic & Hospital.
  8. Maintain consistent and reliable attendance.
  9. Ability to cover all Patient Access areas as needed.
  10. One year of experience in admissions and/or health insurance is preferred.
  11. Perform additional duties as required.
About Grand Itasca:

Grand Itasca combines the advantages of a large, respected health system with a commitment to our local community. As a non-profit, state-of-the-art integrated clinic and hospital, we proudly offer a variety of high-quality providers, specialties, and services to our community. Experience our patient-centered, comprehensive approach, close to home while enjoying the beauty of northern Minnesota.

EEO/AA Employer/Vet/Disabled. All qualified applicants will receive consideration without regard to any lawfully protected status.

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