Client Engagement Specialist

1 week ago


Dallas, Texas, United States Scanning Pens Full time
Job Overview

In light of our positive business expansion, we are looking to enhance our workforce at Scanning Pens, Inc.

This is an exceptional opportunity for a driven, skilled, and seasoned Client Engagement Specialist to become part of our award-winning organization and to operate within a dynamic global enterprise that advocates for portable assistive technology aimed at supporting individuals with dyslexia and other learning difficulties.

We seek candidates who are passionate about making a difference in education.

Scanning Pens stands as one of the foremost providers of portable text-to-speech solutions globally, representing numerous leading manufacturers in this innovative technology sector. Our team is composed of dedicated individuals striving to create a world-class workforce to realize our vision of transforming lives through these tools. Scanning Pens currently operates in various countries including the UK, USA, Canada, Australia, and India.

Our Client Engagement Specialists are tasked with initiating connections with potential clients sourced from diverse channels. They are responsible for managing these leads and ensuring ongoing communication through a combination of phone calls and emails, with the goal of arranging complimentary trials for educational institutions and organizing meetings.

This role offers a genuinely fulfilling experience for those possessing excellent communication abilities and seeking to develop a career in education-focused sales.

We pride ourselves on a consultative approach rather than aggressive sales tactics, aiming to bridge existing gaps in the educational landscape.

Qualifications

Education and Experience

  • Prior customer service experience is essential
  • Experience in a telesales environment is advantageous but not mandatory
  • Background in Education or Special Education sales is preferred but not required
  • High School Diploma is necessary
  • Willingness to adhere to agreed working hours is required
  • Must be enthusiastic and energetic
  • A desire to collaborate with a focused and engaging team is essential

Compensation and Benefits:

  • Become part of a vibrant and growing organization that significantly impacts neurodiversity
  • Competitive salary structure
  • Automatic annual salary increase of 5%
  • Incentive program available
  • Full-time position with a 40-hour work week (some flexibility may be offered)
  • 11 paid holidays annually
  • Generous sick and vacation leave that increases with tenure
  • Health Insurance with 70% coverage provided by the company


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