Front Desk Coordinator

3 days ago


Westfield, Indiana, United States Gentle Dentist Full time
About Gentle Dentist

We are a growing team of professionals dedicated to providing exceptional patient care and creating a positive work environment. Our core values of caring for everyone, sharing abundantly, expressing gratitude, and building relationships guide us in our mission to serve the communities we operate in.

Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Gentle Dentist. The successful candidate will be responsible for ensuring a seamless patient experience, managing administrative tasks, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Telephone Management: Answer and respond to patient calls in a timely and professional manner.
  • Insurance Verification: Verify patient insurance coverage and communicate with clinical staff and patients as needed.
  • Financial Management: Communicate financial obligations to patients and ensure accurate notation of procedures.
  • Scheduling: Follow scheduling guidelines to ensure a manageable and profitable schedule for dentists and hygienists.
Requirements
  • Education: High School Diploma or equivalent.
  • Technical Skills: Microsoft Office Suite proficiency.
  • Equipment Familiarity: PC, copier, fax, scanner, and telephone.
Desirable Qualifications
  • Education: Undergraduate Degree.
  • Experience: 1-3 years in a dental office setting.
  • Certifications: CPR Certification.
  • Software Proficiency: Open Dental.
Benefits
  • Medical, Dental, and Vision Insurance: With company contribution.
  • Life Insurance: Provided.
  • Flexible Spending Account: Health and dependent care.
  • Paid Time Off: 6 paid holidays off.
  • Employee Stock Ownership Plan: Available.
  • 401K: Offered.
  • Daily Pay: Available.
  • Professional Development Assistance: Provided.
  • FREE Continuing Education Opportunities: Available.
  • Employee Assistance Program: Offered.


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