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Medical Office Receptionist/Assistant

2 months ago

Scottsdale, Arizona, United States FUSION MEDICAL CARE PLLC Full time
Job Overview

Position Summary

Fusion Medical Care is in search of a skilled Medical Office Receptionist/Assistant to become a vital part of our new healthcare facility.

We are seeking an individual with a customer-centric attitude and a warm demeanor, who will be the welcoming face of our practice. Our Scottsdale clinic, which focuses on integrative medicine, is looking for someone who can embody our commitment to patient care and support our concierge services. This role offers a unique opportunity for professional growth within a small, privately owned clinic.

Key Responsibilities:

  • Welcome patients and visitors with a friendly and professional approach.
  • Manage phone calls and coordinate appointment scheduling according to physician preferences.
  • Prepare patient charts and ensure all necessary referrals and authorizations are in place.
  • Facilitate patient check-in and check-out processes, ensuring accurate information is collected and updated.
  • Handle co-payments and outstanding balances, maintaining financial protocols.
  • Verify insurance eligibility for patients.
  • Assist with credentialing and liaising with third-party payers.
  • Input and scan patient demographics and relevant documents into the system.
  • Confirm appointments and remind patients of necessary documentation for their visits.
  • Utilize the computer system effectively to complete daily administrative tasks.
  • Organize and maintain patient files and documentation.
  • Establish a smooth patient flow to enhance operational efficiency.
  • Support back-office functions as needed.
  • Proactively identify and address potential challenges to maintain a productive environment.
  • Manage scheduling to minimize clinician downtime due to cancellations or no-shows.
  • Perform Medical Assistant duties when required.
  • Complete additional tasks as assigned.

Ideal Candidate Attributes:

The perfect candidate will possess a warm and positive personality, a passion for preventative and holistic medicine, punctuality, strong organizational skills, and the ability to multitask. Essential qualities include excellent telephone etiquette, customer service skills, time management, attention to detail, and professionalism.

Qualifications:

  • Experience with EClinicalWorks is mandatory.
  • Medical Assistant certification is preferred.
  • A minimum of 2 years as a Medical Receptionist is required.
  • Proficient in computer usage and software applications.
  • Experience in a Family Medicine or Primary Care setting is essential.
  • Strong attention to detail and organizational skills are crucial.

Only candidates meeting the above qualifications will be considered. We value dedication and commitment to exceptional patient care.

Company Overview:

Fusion Medical Care is a highly regarded, well-established, privately owned Primary Care practice that embraces a holistic approach to healthcare.