Medical Receptionist

2 weeks ago


Scottsdale, Arizona, United States OrthoArizona Full time
Medical Receptionist Job Description

OrthoArizona is seeking a skilled Medical Receptionist to join our team of renowned healthcare providers. As a Medical Receptionist, you will be the first point of contact for patients, providing exceptional customer service and ensuring a positive experience for all who visit our clinics.

Key Responsibilities:
  • Answer phone calls in a prompt, courteous, and helpful manner, screening and routing calls as needed.
  • Create phone notes in the patient electronic medical record and provide information to patients.
  • Index patient documents to the correct patient chart and assist in routing electronic faxes to the correct location.
  • Perform other duties as needed during downtime.
Requirements:
  • Excellent customer service skills.
  • Knowledge of medical terminology.
  • Working knowledge of computer programs.
  • Excellent written and verbal communication skills.
  • Ability to understand and perform training on practice management software.
Preferred Qualifications:
  • At least one year of medical office experience.
  • Bilingual a plus.
  • Basic phone handling skills.

OrthoArizona offers a supportive environment to advance your career while enhancing patient experiences at every touchpoint. Our team of over 200 healthcare providers serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.


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