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Medical Office Coordinator

1 month ago

Scottsdale, Arizona, United States OrthoArizona Full time
Medical Receptionist Opportunity at OrthoArizona

OrthoArizona is seeking a skilled Medical Receptionist to join our team of renowned healthcare providers. As a Medical Receptionist, you will play a vital role in enhancing patient experiences at every touchpoint.

Key Responsibilities:
  • Answer phone calls in a prompt, courteous, and helpful manner, screening and routing calls as needed, and creating phone notes in the patient electronic medical record.
  • Assist in indexing patient documents to the correct patient chart.
  • Assist in routing electronic faxes to the correct location fax folder and/or uploading to the correct patient chart.
  • Perform other duties as needed during downtime.
Requirements:
  • Excellent customer/patient service skills.
  • Knowledge of medical terminology.
  • Working knowledge of computer programs.
  • Excellent written and verbal communication skills.
  • Ability to understand and perform training on practice management software.
  • Continued expansion of knowledge of practice management software as updates occur.
  • Follow all Standard Operating Procedures.
Preferred Qualifications:
  • At least one year of medical office experience.
  • Bilingual a plus.
  • Basic phone handling skills - Contact Center experience.
  • Basic knowledge of insurance plans and the specialty referral process.
About OrthoArizona:

Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.