Library Café Service Associate

1 week ago


Asheville, North Carolina, United States The Biltmore Company Full time

Position Title: Inn Library Café Attendant - Flex

Job Category: Lodging

Compensation: $18 - $22/hour average, based on business demand (includes base pay plus tips).

Work Schedule: Flexible hours, ranging from 20 to 29 hours per week.

The Inn On Biltmore Estate is seeking dedicated Food & Beverage Café Attendants to provide exceptional service to our guests who prefer convenient dining options.

Key Responsibilities:

  1. Delivering food and beverages to guests seeking quick service.
  2. Ensuring the café area is well-stocked, organized, and clean.
  3. Maintaining freshness and availability of all products.
  4. Preparing a variety of breakfast items including pastries, muffins, and fruits.
  5. Efficiently fulfilling drink orders, including espresso and other beverages, in line with company standards.
  6. Learning and utilizing the Micros system for order processing.
  7. Exhibiting strong cash handling capabilities.
  8. Keeping the workspace sanitized and adhering to health regulations.
  9. Possessing comprehensive knowledge of the menu offerings.
  10. Cleaning and maintaining coffee and espresso machines, as well as completing necessary side duties.
  11. Staying informed about The Inn on Biltmore Estate, its events, and the surrounding area.

Qualifications:

  1. Previous experience in hospitality or guest services is preferred.
  2. A friendly and caring demeanor with a genuine desire to provide excellent service.
  3. Basic math skills for handling cash and credit transactions.
  4. Ability to thrive in a fast-paced environment, managing multiple tasks effectively.
  5. Quick learner of products, services, and operational procedures.
  6. Strong team player with proactive and sound judgment.
  7. Minimum age requirement of 16 years.

Physical Requirements:

  1. Ability to lift up to 50 lbs regularly.
  2. Capacity to stand or walk for extended periods.
  3. Willingness to work in varying temperature conditions.

Additional Responsibilities:

  1. Maintaining thorough knowledge of products, including beverages.
  2. Adhering to state liquor regulations and service standards.
  3. Providing support to the department and company as needed.
  4. Ability to read and follow recipes and instructions.
  5. Adaptability to a dynamic work environment.
  6. Accountability for product quality and consistency.


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