Culinary Service Associate

2 weeks ago


Asheville, North Carolina, United States McKibbon Hospitality Full time

Overview of the Culinary Service Associate Role:

The Culinary Service Associate plays a vital role in the dining establishment, primarily responsible for transporting meals from the kitchen to patrons' tables and clearing away used dishware. This position requires a genuine enthusiasm for food and beverages, coupled with a commitment to outstanding service. You will be proactive in delivering exceptional experiences to our guests. Your duties encompass, but are not limited to, preparing tables and service stations before and after shifts, ensuring the cleanliness of the service area, and engaging with guests frequently.

Key Responsibilities:

  • Efficiently deliver food and beverages to and from the kitchen in accordance with company standards.
  • Serve guests' orders as requested, aligning with established protocols.
  • Maintain a sufficient supply of clean dishware.
  • Transport food, dishes, trays, and/or utensils from the pantry to serving areas.
  • Collect and wash dirty dishes and tableware.
  • Keep counters, shelves, furniture, and equipment in the pantry or breakfast area clean.
  • Address any spills or breakages promptly and manage waste disposal as needed.
  • Ensure floors are mopped or vacuumed regularly.
  • Fill beverage and ice dispensers, restocking condiments as necessary.
  • Perform additional tasks as directed by management.

Job Requirements:

  • One to two years of experience in a food service role.
  • Experience in a hotel environment is highly preferred.
  • Knowledge of safety regulations is advantageous.
  • Understanding of guest satisfaction metrics.
  • Aim to enhance departmental and overall guest satisfaction.
  • Commitment to following sanitation protocols.
  • Ability to create appealing food presentations.

Preferred Skills and Attributes:

  • Excellent communication skills with guests.
  • Basic food preparation knowledge.
  • Adherence to cooking instructions and food safety standards.
  • Practicing safe work habits and utilizing necessary safety equipment.
  • Dedication to ensuring guest satisfaction.

Benefits and Perks:

At McKibbon Hospitality, we recognize that exceptional service begins with our team members. We prioritize the employee experience just as much as our guests'. Our comprehensive benefits package, combined with a vibrant work culture, fosters an environment that balances work and enjoyment. We invest in our people, offering benefits based on full or part-time employment:

For Full-Time Associates:

  • Comprehensive medical, dental, and vision benefits.
  • Life insurance coverage.
  • Pet insurance options.
  • Short and long-term disability plans.
  • Paid time off and holiday benefits.
  • Tuition reimbursement opportunities.
Financial and Occupational Wellness for All Associates:
  • Competitive compensation with performance incentives.
  • 401K Savings Plan with a 50% match.
  • Referral program for associates.
  • Training and development workshops for career advancement.
  • Access to the Wellbeats APP for physical and mental wellness support.
Personal Wellness Initiatives for All Associates:
  • Fundraising matching program.
  • Volunteer opportunities available.
  • 24/7 chaplain services.
  • Exclusive discounts on hotel stays.


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