Guest Service Café Attendant
2 weeks ago
Position Title: Café Attendant
Job Category: Hospitality
Job Overview:
Join our team as a Café Attendant, where you will play a vital role in providing exceptional service to our guests at The Inn On Biltmore Estate. This position offers a flexible schedule, averaging between 20-29 hours per week, with competitive pay ranging from $18 to $22 per hour, depending on business volume.
Key Responsibilities:
- Delivering food and beverages to guests seeking convenient dining options.
- Ensuring the café area is well-stocked, clean, and organized.
- Maintaining freshness and quality of all products available.
- Preparing a variety of breakfast items and a la carte menu selections.
- Efficiently fulfilling drink orders, including espresso and other beverages, in line with company standards.
- Learning and utilizing the Micros system for order processing.
- Exhibiting strong cash handling skills.
- Keeping the workspace sanitized and adhering to health guidelines.
- Demonstrating comprehensive knowledge of menu offerings.
- Performing maintenance on coffee and espresso machines, and completing all necessary side work.
- Staying informed about The Inn On Biltmore Estate and local attractions.
Qualifications:
- Previous experience in hospitality or guest services is preferred.
- A positive, friendly demeanor with a genuine commitment to guest satisfaction.
- Basic math skills for handling transactions.
- Ability to thrive in a fast-paced environment and manage multiple tasks effectively.
- Willingness to learn about our products and services quickly.
- A strong team player who is proactive and exercises good judgment.
- Must be at least 16 years of age.
Physical Requirements:
- Ability to lift up to 50 lbs regularly.
- Capability to stand or walk for extended periods.
- Comfortable working in varying temperature conditions.
Additional Responsibilities:
- Maintaining comprehensive knowledge of all products, including beverages.
- Adhering to state regulations regarding service procedures.
- Providing support to the department and company as needed.
- Ability to follow recipes and instructions accurately.
- Accountability for the quality and consistency of products served.
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