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Customer Support Administrative Associate

2 months ago

Gainesville, Florida, United States Offix LLC Full time

At Offix LLC, we believe in the success of our team members.

We are seeking a motivated, friendly, and detail-oriented individual to join our team and provide comprehensive office support through various clerical functions and tasks. This role will involve managing incoming calls, directing them to the right personnel, handling mail distribution, and ensuring smooth correspondence flow, along with other clerical responsibilities. Being a collaborative team player is crucial for this position.

KEY RESPONSIBILITIES

· Welcome and guide visitors to the office

· Manage phone calls and connect callers to the appropriate staff or voicemail as necessary

· Provide callers with essential information such as company contact details, directions, and other relevant information

· Receive and distribute incoming mail

· Process company invoices

· Responsible for meter readings of office equipment

· Coordinate supply pickups at the front desk

· Digitally archive all administrative projects as assigned

· Assist with various special projects to help achieve the goals of the Administrative Team and the organization

· Track supply orders and communicate with the warehouse manager and Operations lead via email

· Perform other duties as required

QUALIFICATIONS AND SKILLS

  • High School diploma required; college degree preferred
  • 3-5 years of experience in an administrative role
  • 1-2 years of experience in data entry
  • Highly organized with the ability to manage multiple priorities
  • Proficient in Microsoft Office Suite, with advanced Excel skills preferred
  • Strong communication skills
  • Must align with and promote Offix's commitment to Total Customer Satisfaction

· Familiarity with e-Automate software is a plus

· Excellent problem-solving and analytical abilities with a track record of enhancing business processes

· Strong interpersonal skills and a professional demeanor to work effectively within a team.



Compensation details: $15-$18 Hourly Wage



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