Patient Services Coordinator

1 week ago


Houston, Texas, United States G&A Partners Full time
Job Title: Patient Services Specialist

Overview

G&A Partners, a leading provider of HR solutions and technology, is seeking a highly skilled Patient Services Specialist to join its team in Houston, TX. As a key member of our team, you will play a critical role in ensuring the timely and accurate processing of patient claims.

Responsibilities
  • Provide exceptional customer service to patients and employees, ensuring a positive experience in our clinic.
  • Prepare and assemble patient charts, including face sheets, charge tickets, and physician-specific forms.
  • Register patients, verify demographic and insurance information, and obtain patient signatures.
  • Enter data into electronic health records, ensuring accuracy and completeness.
  • Review schedules for next-day appointments, obtain necessary information, and authorize referrals as required.
  • Schedule new and recheck appointments, maintain patient flow, and oversee the waiting area.
  • Answer phone calls, screen messages, and provide information in a pleasant and helpful manner.
  • Collect payments, post charges, and balance cash drawers.
Core Competencies
  • Take initiative and anticipate the needs of colleagues, demonstrating a proactive approach to teamwork.
  • Adhere to Bloodborne Pathogen Standards, HIPAA rules, and OSHA guidelines, ensuring a safe and confidential work environment.
Qualifications
  • High school graduation or equivalent, with a minimum of three years of medical office experience.
Performance Requirements
  • Knowledge of medical terminology, insurance practices, and computer programs.
  • Skills in written and verbal communication, data entry, and customer service.
  • Ability to work effectively as a team member, interpret insurance benefits, and respond to changing demands.

G&A Partners is an Equal Opportunity Employer, committed to providing a work environment free of discrimination and harassment. We value diversity and strive to create a workplace that is inclusive and respectful of all employees.



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