Patient Service Coordinator
1 month ago
At Houston Medical Imaging, we are committed to delivering exceptional patient care and advancing the field of radiology. We are seeking a highly skilled and customer-focused Patient Service Representative to join our team.
Key Responsibilities:
- Provide exceptional patient service and registration in a friendly and efficient manner.
- Verify patient information, collect signatures, and ensure accuracy of necessary documentation.
- Collect and log co-pays and fees.
- Answer and transfer incoming phone calls.
- Schedule, reschedule, or cancel appointments, and notify staff of changes as needed.
- Provide patients with orientation and directions to facilities as required.
- Coordinate with back-office staff to ensure timely and effective patient care.
Requirements:
- High School Diploma or equivalent.
- Intermediate to advanced computer skills.
- Strong multitasking and communication skills.
- Experience providing exceptional customer service.
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
What We Offer:
- A competitive hourly rate of $20.00.
- A dynamic and team-focused work environment.
- Opportunities for cross-training and advancement.
Shift Information:
- Morning shifts available.
- 9-6 shift variations available.
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