Assistant General Manager

3 days ago


Philadelphia, Pennsylvania, United States Hilton City Avenue Full time
Job Title: Assistant General Manager

At Hilton City Avenue, we are seeking an experienced and dynamic Assistant General Manager to join our team. As a key member of our hotel management team, you will be responsible for assisting the General Manager in managing daily hotel operations, ensuring exceptional guest service, and driving financial profitability.

Key Responsibilities:
  • Assist the General Manager in managing daily hotel operations, including guest services, front desk, housekeeping, and food and beverage outlets.
  • Oversee and implement quality control processes to ensure high standards of service and product quality.
  • Develop and maintain effective communication channels with team members, ensuring seamless collaboration and a positive work environment.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Collaborate with the General Manager to develop and implement strategic plans to drive revenue growth and profitability.
  • Ensure compliance with Hilton brand standards, company policies, and regulatory requirements.
Requirements:
  • Bachelor's degree in Hospitality or related field.
  • Minimum 3 years of experience in hotel management, with at least 2 years in managing staff.
  • Excellent communication, leadership, and problem-solving skills.
  • Proficiency in hotel operation systems and software.
  • Ability to work in a fast-paced environment, sometimes under pressure, while simultaneously handling competing and changing priorities.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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