Assistant General Manager
3 days ago
At Hilton City Avenue, we are seeking an experienced and dynamic Assistant General Manager to join our team. As a key member of our management team, you will be responsible for assisting the General Manager in managing daily hotel operations, ensuring exceptional guest service, and driving financial profitability.
Key Responsibilities:- Assist the General Manager in managing daily hotel operations, including supervising staff, enforcing policies, and developing plans for carrying out work programs.
- Oversee service quality, operational efficiency, guest satisfaction, and standards compliance.
- Implement and manage the hotel's daily quality process, including goal communication, staff member improvement, and compliance with Hilton standards.
- Handle emergency situations and other incidents, and field guest complaints, conducting research to develop effective solutions and negotiate results.
- Assist in recruiting, hiring, supervising, training, assessing, and evaluating department heads, managers, supervisors, and line-level employees.
- Bachelor's degree in hospitality or a related field, or equivalent training and experience.
- Minimum 3 years of experience in hotel management, with at least 2 years in managing staff.
- Excellent communication skills, proficiency with Outlook, Word, Excel, and PowerPoint, and experience with hotel operation systems.
- Skillful in project planning, able to prioritize tasks, and possess excellent managerial and leadership skills.
- Proactive and results-driven, with a strong attention to detail, good organizational skills, and efficient time management.
- Competitive salary and benefits package.
- Paid time off and wellness programs for mental, physical, and financial wellness.
- Hotel and travel discounts, and generous retirement/401k benefits.
- Education and professional development opportunities.
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws.
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Assistant General Manager
3 weeks ago
Philadelphia, Pennsylvania, United States Hilton City Avenue Full timeJob Title: Assistant General ManagerWe are seeking an experienced and skilled Assistant General Manager to join our team at Hilton City Avenue. As a key member of our management team, you will be responsible for assisting the General Manager in managing daily hotel operations, ensuring exceptional guest service, and driving financial profitability.Key...
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Assistant General Manager
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Philadelphia, Pennsylvania, United States Hilton City Avenue Full timeJob Title: Assistant General ManagerAt Hilton City Avenue, we are seeking an experienced and dynamic Assistant General Manager to join our team. As a key member of our hotel management team, you will be responsible for assisting the General Manager in managing daily hotel operations, ensuring exceptional guest service, and driving financial profitability.Key...
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