Assistant General Manager

3 days ago

Philadelphia, Pennsylvania, United States Dave & Buster Full time
Job Title: Assistant General Manager

Job Summary:

We are seeking an experienced Assistant General Manager to join our team at Dave & Buster's. As a key member of our management team, you will be responsible for providing overall leadership, supervision, and direction to our restaurant operations. If you have a passion for delivering exceptional guest experiences, leading high-performing teams, and driving business results, we want to hear from you

Key Responsibilities:

• Lead and develop a high-performing team of restaurant managers and staff to deliver exceptional guest experiences and drive business results
• Collaborate with the General Manager to develop and implement strategic plans to drive sales, improve profitability, and enhance the overall guest experience
• Analyze financial reports and develop action plans to grow revenue and control expenses in order to meet or exceed annual budgets
• Manage annual budgets and business plans to meet targeted financial performance
• Capitalize business opportunities in the market area by executing Company marketing strategies to drive sales
• Administer decisions around all store sales and performance incentive programs
• Consistently meet the standard for the guest experience (quality of operations) and maintain a safe and secure environment for all D&B guests and staff

Requirements:

• 3-5 years of experience as a restaurant manager
• Brand Ambassador and Culture Champion
• Demonstrated ability to achieve expected store financial results in areas of responsibility
• Ability to enthusiastically interact with others
• Adaptability, flexibility, general enthusiasm for the business
• Excellent pace and energy, self-motivated
• Strong communication skills; ability to write and verbally communicate in a clear and concise manner
• Ability to establish working relationships with all employees, management, and vendors
• Ability to maintain and project professionalism, internally and externally, at all times
• Can create and communicate a vision for the store
• Exercises good judgment in decision making
• Flexible in approach; can readily adapt to business and team needs and changes
• Excellent teaching and coaching skills
• Holds self-accountable for high personal standards of conduct and professionalism
• Respect for individuals (guest, vendors, and employees)
• Appreciation of diversity (thought, ethnic, gender, etc.)
• Innovative and strategic thinker. Capable of developing compelling culinary strategies
• Strong statistical inclination, able to synthesize data into concise business tactics
• Innate ability to inspire team
• Positive Energy
• LOVES Dave and Buster's

Working Environment:

• Non-typical Restaurant environment. We have great food, millions of dollars' worth of games, host the best Special Events, and have thousands of people coming to have FUN
• Dress to impress, we are business casual but with a tie
• Our business is nights, weekends, and holidays, and our Managers know that is our niche

Compensation:

• Compensation is from $75,000 USD to $90,000 USD per year

Equal Opportunity Employer:

We are an equal opportunity employer and participate in E-Verify in states where required.

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