Assistant General Manager
3 hours ago
At Flight Club - Philadelphia, we're seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our management team, you will play a crucial role in ensuring the success of our restaurant operations.
Key Responsibilities:- Collaborate with the General Manager to develop and execute strategies to achieve operational goals and drive business growth.
- Lead the management and hourly team members to deliver exceptional customer service and ensure a seamless dining experience.
- Oversee the execution of food, beverage, service, and hospitality standards to align with company policies and programs.
- Identify and address training and development needs, including conducting performance evaluations and creating improvement plans.
- Empower team members to take ownership and lead confidently, fostering a positive and inclusive work environment.
- Proactively communicate staffing needs and ensure proper hiring while balancing labor control.
- Manage the bar operation, including ordering, inventory, and cost control.
- 5+ years of management experience in customer service or hospitality.
- 2+ years of experience managing ordering and inventory in F&B operations.
- Competency in MS Office Suite (Outlook, Word, Excel).
- Food, alcohol, and allergen certification.
- Ability to work varied shift times, including weekends and holidays.
- Self-driven, results-oriented, and proactive attitude.
- Ability to effectively communicate verbally and digitally.
Flight Club - Philadelphia is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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