Franchise Operations Manager

5 days ago

Golden, Colorado, United States Holcim Full time
About the Role

As a key member of the Tiger Minimix Inc. team, the Franchise Manager will be responsible for leading the franchise's growth and ensuring its proper operation. This involves managing activities within the franchise, following established policies and procedures, and providing leadership to handle complex customer situations and escalation concerns. The successful candidate will also facilitate communication between the plant, field, and franchisees with the dispatch center, ensuring accuracy and timeliness.

Key Responsibilities
  • Develop and implement strategies to drive franchise growth and improve customer satisfaction.
  • Lead the franchise team to achieve business objectives and ensure the successful execution of approved strategies.
  • Collaborate with the General Manager to develop overall objectives and long-range goals for the franchise.
  • Provide direction and oversight to franchisees to ensure they meet business objectives.
  • Directly responsible for the selection of new franchisees and the renewal of existing ones.
  • Review and update all legal documents required for franchise operation.
  • Recommend changes and updates to the Franchise Disclosure Document (FDD), Agreement, Manual, and other relevant documents.
  • Facilitate the buying and enrollment of new trucks in the franchise.
  • Provide performance feedback to franchisees to resolve conflicts and address attendance issues.
Requirements

Education: Bachelor's degree or 5 years of equivalent experience.

Additional Requirements
  • Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas.
  • Successful candidates must adhere to all safety protocols and proper use of Holcim-approved Personal Protection Equipment (PPE).
What We Offer

Competitive salary
Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
Medical, Dental, Disability, and Life Insurance coverage
Holistic Health & Well-being programs
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
Vision and other Voluntary benefits and discounts
Paid time off & paid holidays
Paid Parental Leave (maternity & paternity)
Educational Assistance Program
Dress for your day

This position is expected to be open until 10/31/2024

Your Holcim Experience

At Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us, you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives that we can build the world we all want to live in.

Click to view Company Benefits Overview

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please call (773) 355-4557 or email recruiting-accommodations@holcim.com. This email address and phone number should only be used for accommodations and not general inquiries or resume submittals.

Please visit our Pay Transparency Policy Statement

Driven by our purpose to build sustainable solutions for people and our planet, Holcim US encourages interested candidates who meet many, even if not all of the job requirements to apply for a position. We provide a safe working environment for all and strive for diversity in our teams and inclusivity in our work.

We take pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state, or local law. Our goal is to drive diversity in our teams and inclusivity in our work. Holcim (US) Inc., Holcim - ACM Management, Inc., and their affiliates and subsidiaries are an Equal Opportunity Employer, deciding all employment on the basis of qualification, merit, and business need.

While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.

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