Restaurant Operations Manager

1 week ago


Golden, Colorado, United States Jamba Full time
Job Summary:

The Team Leader is a key member of the Jamba team, responsible for assisting in the daily operations of the restaurant. This role contributes to the success of the company by providing supervision during assigned shifts, ensuring a positive guest experience, and maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation.

Key Responsibilities:

• Provide supervision during assigned shifts to ensure seamless restaurant operations.
• Foster a positive and welcoming atmosphere for team members and guests.
• Manage FOH and BOH shift responsibilities to help control labor costs and ensure efficient service.
• Monitor speed of service to guarantee a positive guest experience.
• Address guest comments and complaints in a professional and courteous manner.
• Supervise daily shifts to maintain company standards, product quality, and cleanliness.
• Assist in the ongoing training of team members, including new hires and existing staff, to ensure adherence to company procedures and processes.
• Promote adherence to uniform policy and standards.
• Ensure proper cash handling procedures are followed.
• Open and close the restaurant in the absence of upper management.

Requirements:

• High School Diploma or equivalent.

This is a dynamic role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

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