Senior Rooms Operations Manager

7 days ago


Golden, Colorado, United States Marriott International Inc Full time
Job Summary

We are seeking a highly skilled and experienced Senior Rooms Operations Manager to join our team at Marriott International Inc. As a key member of our operations team, you will be responsible for managing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary goal will be to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

Key Responsibilities
  • Lead and manage a team of staff to ensure seamless operations in the rooms area departments.
  • Develop and implement strategies to improve guest satisfaction and employee engagement.
  • Monitor and analyze financial performance, identifying areas for cost reduction and program improvement.
  • Collaborate with other departments to ensure effective communication and coordination.
  • Ensure compliance with Marriott International's standards and procedures.
Requirements
  • High school diploma or equivalent required; 4 years of experience in guest services, front desk, housekeeping, or related field.
  • Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related field; 2 years of experience in guest services, front desk, housekeeping, or related field.
  • Excellent leadership and communication skills.
  • Ability to analyze financial data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.
What We Offer

Marriott International Inc. offers a competitive salary range of $71,000 to $86,000 annually, as well as a comprehensive benefits package, including health insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, as well as a dynamic and inclusive work environment.



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