Parts and Service Advisor

1 week ago


San Marcos, California, United States Cart Mart Full time
Job Title: Parts and Service Advisor

We are seeking a highly skilled and experienced Parts and Service Advisor to join our team at Cart Mart, Inc. in San Marcos, CA.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service, assisting with parts and service inquiries, and ensuring seamless communication between customers, suppliers, and internal teams.

Key Responsibilities:
  • Provide top-notch customer service, responding to parts and service inquiries in a timely and professional manner.
  • Assist walk-in customers with parts and service needs, ensuring a positive experience.
  • Write estimates and schedule service repair orders with accuracy and attention to detail.
  • Collaborate with internal teams to resolve customer issues and improve overall service quality.
  • Stay up-to-date with industry developments and product knowledge to provide expert advice to customers.
Requirements:
  • Minimum 2 years of experience in the golf car, automotive, RV, or powersports industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work independently and as part of a team, with a positive attitude and a willingness to learn.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:

Competitive hourly rate of $21-$24 DOE, depending on experience.

A dynamic and supportive work environment, with opportunities for growth and professional development.

A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

A fun and collaborative team culture, with regular team-building activities and social events.



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