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Service Advisor
2 months ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Price Family Dealerships. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout their vehicle service experience.
Key Responsibilities:- Customer Service: Greet customers, direct them to available technicians, and provide information about service options and pricing.
- Service Coordination: Consult with Service Technicians to determine necessary repairs and provide customers with detailed estimates and recommendations.
- Parts and Service Sales: Utilize knowledge of company products and services to sell or provide in-depth information about available parts and service options to customers.
- Communication: Answer customer questions, provide updates on service status, and ensure timely communication throughout the service process.
- Workflow Management: Manage and oversee the Dealership's workflow and schedule to ensure efficient service delivery.
- Experience: Prior experience in a customer-oriented environment, preferably in the automotive industry.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced dynamic environment, and basic knowledge of cars and maintenance.
- Certifications: Must have a Class A (CDL) driver's license and a good driving record.
- Physical Demands: Must be able to lift, bend, and stand for extended periods, and carry, push, or pull up to 50 pounds.
- Environmental Factors: Must be able to work in an outside environment, drive vehicles, and tolerate inclement weather conditions.
Compensation: $16.00 per hour, plus commissions. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
