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Parts and Service Coordinator

2 months ago

San Marcos, California, United States Cart Mart Full time
Parts and Service Advisor

Cart Mart, Inc. is a leading low-speed electric and gas automotive dealership seeking an experienced Parts and Service Advisor to join our team in San Marcos, CA. As a key member of our organization, you will play a vital role in interacting with customers and suppliers to solve their parts and service needs.

Responsibilities:
  • Take calls from customers on parts and service matters, providing exceptional customer service and resolving issues in a timely manner.
  • Assist walk-in customers with parts and service inquiries, ensuring a positive experience and building strong relationships.
  • Write estimates and schedule service repair orders, utilizing strong organizational and communication skills.
  • Work collaboratively with the team to achieve goals and exceed customer expectations.
Requirements:
  • Experience in the Golf Car, Automotive, RV, or Powersports industry is a plus.
  • Strong communication and interpersonal skills, with the ability to work well under pressure and multitask.
  • Minor mechanic experience, such as replacing batteries and checking tire pressure, is a plus.
  • Passionate about customer service, conflict resolution, and problem-solving.
  • Comfortable working in an automotive environment and technically inclined.
What We Offer:

$21 - $24 hourly DOE, with opportunities for growth and development in a dynamic and award-winning organization.