Patient Access and Benefit Verification Representative

1 week ago


Fort Worth, Texas, United States CornerStone Staffing Full time
About the Role

CornerStone Staffing is seeking highly skilled Patient Access and Benefit Verification Representatives to join our team. As a Patient Access and Benefit Verification Representative, you will play a critical role in ensuring that patients receive the financial support they need to access life-saving treatments.

Key Responsibilities
  • Communication and Documentation: Maintain accurate and up-to-date records of patient communications and documentation in our system.
  • Financial Support: Assist patients in obtaining copay assistance and share relevant resources with them and their healthcare providers.
  • Provider Updates: Update healthcare providers on patient information and record all interactions in our system.
  • Prior Authorizations: Use clinical notes from providers to initiate prior authorizations through various channels.
  • Application Support: Assist patients with applications for financial assistance and follow up to ensure completion.
  • Application Tracking: Monitor applications until a decision is made regarding financial support.
  • Customer Service: Handle calls from patients, healthcare providers, and clinics regarding our services, financial programs, and application processes.
  • Pharmacy Coordination: Collaborate with our Patient Benefit team to ensure that prescriptions are delivered to the correct pharmacies or providers.
  • Adverse Event Reporting: Report any adverse events or product complaints to healthcare clinicians.
Requirements
  • Education: High School Diploma or equivalent.
  • Experience: At least 1 year of experience in benefits, claims, copay assistance, or pharmacy work.
  • Data Entry: 1+ years of data entry experience, including creating profiles and working with medication information.
  • Pharmacy Experience: Experience in a pharmacy setting is a plus.
  • Communication Skills: Excellent communication skills.
  • Schedule Flexibility: Ability to work a flexible schedule.
  • Attention to Detail: Strong attention to detail.
  • Typing Test: Willingness to take a typing test.


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