Customer Success Specialist
6 days ago
We are seeking a Customer Success Representative to join our team at Empire Cooler Services, LLC. The successful candidate will play a key role in managing the post-sale customer experience, executing contract renewals, educating customers on maximizing the value of our services, and providing ongoing support to key accounts.
Key Responsibilities:- Contract Renewals: Proactively engage with customers to transition them from outdated lease terms to updated agreements, targeting high conversion rates.
- Equipment Replacements: Assist customers in replacing equipment at the end of its service life and guide them through the re-signing of lease agreements to maintain seamless service and support.
- Customer Offboarding: Oversee the end-of-contract process, including managing equipment removals, buyouts, and lease transfers.
- Customer Support & Issue Resolution: Serve as a customer advocate, collaborating across departments to resolve complex issues and ensure an elevated level of customer satisfaction.
- A minimum of 1-3 years of experience in sales, customer support, account management, or a similar customer-facing role.
- Bachelor's degree or equivalent professional experience.
- Outstanding verbal and written communication skills, with a commitment to prompt, clear, and concise interactions.
- Self-motivated and proactive, with a demonstrated ability to manage time and tasks effectively and independently.
$60,000 - $80,000 per year
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Customer Success Specialist
6 days ago
Chicago, Illinois, United States PriceLabs Full timeAbout the RoleAs a Customer Success Specialist at PriceLabs, you will be the primary point of contact for our customers. Your role will involve wearing multiple hats, including resolving customer issues, conducting product walkthroughs, and providing resolutions to customer queries.This is an excellent opportunity for someone looking to start their career in...
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Customer Success Advocate
16 hours ago
Chicago, Illinois, United States Aprimo Full timeCompany OverviewAprimo is a pioneering marketing resource and digital asset management company, empowering organizations to build the brands of tomorrow. With a mission to deliver exceptional brand experiences at scale, Aprimo offers an innovative SaaS solution that manages content planning, creation, and distribution. As a leader in Digital Asset Management...
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Customer Success Strategist
5 days ago
Chicago, Illinois, United States salesforce, inc. Full timeTo maximize the benefits of working with Salesforce, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts and achieving the best possible results.About UsSalesforce, Inc., is dedicated to inspiring the future of business with innovative solutions and cutting-edge technology. Our core values guide us in...
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Director of Customer Success
2 weeks ago
Chicago, Illinois, United States Withfaye Full timeJob OverviewWe're seeking a visionary leader to architect and drive the scaling of our customer experience operations, responsible for optimizing and driving the efficiency of our metrics and strategy to support rapid growth.As Head of CX Strategy, you will lead, mentor and develop a high-performing global team of Customer Experience Specialists, set clear...
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Client Success Specialist
2 weeks ago
Chicago, Illinois, United States Levata Full timeAbout UsWe are Levata, a community that thrives on values that set us apart. At Levata, we're not just about business; we're about accelerating success, prioritizing quality, and advancing excellence inside out.We're seeking a Client Success Specialist who will optimize personal sales productivity through effective account mapping, call planning, and CRM...
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Customer Success Representative
4 weeks ago
Chicago, Illinois, United States Cargado, Inc. Full timeIn this Customer Success Representative role, you'll focus on driving user engagement, retention, and success for our customers. We believe that our customers' success is directly linked to our own. To achieve this, you'll consult regularly with customers to identify their pain points and develop strategies to proactively solve problems. By clearly...
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Customer Success Director
13 hours ago
Chicago, Illinois, United States Stripe Full timeJob Overview:As a Customer Success Manager at Stripe, you will play a critical role in driving revenue growth and ensuring customer success. This position involves partnering with customers to derive maximum value from our Revenue and Finance Automation product suite.**Responsibilities:**Lead post-sale engagement, retention, and growth of customers partnered...
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Customer Success Leader
4 weeks ago
Chicago, Illinois, United States Ascent Full timeJob OverviewWe are seeking a highly skilled Customer Success Leader to join our team at Ascent. The ideal candidate will have 5+ years of experience in software implementation and customer success, with a proven track record of managing or supporting complex projects.ResponsibilitiesPartner with Sales, Product, and Compliance teams to ensure seamless...
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Customer Success Strategist
2 weeks ago
Chicago, Illinois, United States SWORD Health Full timeEstimated Salary: $120,000 - $180,000 per yearJob DescriptionWe are seeking a highly skilled Customer Success Manager to join our dynamic team. As a key member of our Customer Success team, you will be responsible for managing the end-to-end client lifecycle, driving client implementation, employee engagement, and demonstrating value. You will work closely...
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Customer Success Professional
4 weeks ago
Chicago, Illinois, United States Wolters Kluwer Full timeAbout the RoleWe are seeking a highly motivated Customer Success Professional to join our growing team. As a Customer Success Professional, you will be responsible for delivering exceptional service to our customers, building strong relationships, and driving business growth.Job DescriptionAs a Customer Success Professional, your key responsibilities will...
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Customer Success Strategist
4 weeks ago
Chicago, Illinois, United States Intercom Full time**About the Opportunity:**As an Intercom Customer Success Manager, you will work with thousands of exciting customers from various industries and phases of their business journey to help them realize the full value of their Intercom investment.You will engage with customers to unlock early and sustained outcomes by delivering methodologies that drive product...
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Customer Success Advocate
2 days ago
Chicago, Illinois, United States Empire Cooler Services, LLC Full timeJob Title: Customer Success AdvocateEstimated Salary: $65,000 - $85,000 per yearAbout Empire Cooler Services, LLCEmpire Cooler Services, LLC is a leading provider of refrigeration and ice machine solutions. We are committed to delivering exceptional customer service and building long-lasting relationships with our clients.Job DescriptionThe Customer Success...
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Customer Success Manager
2 days ago
Chicago, Illinois, United States 86 Repairs Full timeTransforming Customer Relationships">At 86 Repairs, we're revolutionizing the way restaurants experience repairs and maintenance. As a Customer Success Manager, you'll be at the forefront of this transformation, building lasting relationships with our customers to drive growth and retention.We're looking for a skilled professional with a passion for...
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Customer Success Specialist
2 days ago
Chicago, Illinois, United States AEI Energy Services Full timeBecome an Energy Broker Sales ProfessionalKickstart your career in the thriving energy industry with AEI Energy Services!We are committed to providing our employees with opportunities for growth and development.The successful candidate will be responsible for developing and implementing effective sales strategies, building and maintaining strong...
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Customer Success Engineer
5 days ago
Chicago, Illinois, United States Oneview Healthcare Full timeJob Description: We are looking for a Customer Success Engineer to join our team at Oneview Healthcare. As a Customer Success Engineer, you will be responsible for delivering exceptional customer experiences by providing timely and effective technical support.The estimated salary for this role is $90,000 - $130,000 per year, depending on location and...
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Customer Success Expert
2 weeks ago
Chicago, Illinois, United States GoAnimate Inc Full timeJob OverviewVyond is a leading provider of cloud-based video creation solutions. As a Customer Success Manager, you will play a critical role in ensuring the success of our largest customers.You will be responsible for advising and guiding our clients to launch Vyond successfully, adopt it widely, and drive business value from our platform. You will work...
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Customer Success Representative
5 days ago
Chicago, Illinois, United States Empire Cooler Services, LLC Full timeJob DescriptionWe are seeking an experienced Customer Success Representative to join our team at Empire Cooler Services, LLC.The ideal candidate will have a minimum of 1-3 years of experience in sales, customer support, account management, or a similar customer-facing role. A bachelor's degree or equivalent professional experience is required.This is a...
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Customer Success Associate
2 weeks ago
Chicago, Illinois, United States BookedBy Full time**About BookedBy:**Welcome to BookedBy, an industry-leading business management solution and scheduling software for salons, spas, and barbershops worldwide.We have over 100 employees across three continents and power thousands of locations globally with top brands such as Sport Clips Haircuts, Diesel Barbershop, Perfect Look, Sharkey's Cuts for Kids,...
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Customer Success Specialist
2 days ago
Chicago, Illinois, United States John Kim - State Farm Agent Full timeAbout UsAs a valued member of John Kim - State Farm Agent team, you will have the opportunity to grow your career while making a positive impact on our customers' lives. Our agency prioritizes building strong relationships with clients and delivering exceptional service.What We OfferWe provide a comprehensive compensation package that includes a competitive...
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Customer Success Representative
2 days ago
Chicago, Illinois, United States John Kim - State Farm Agent Full timeRole DescriptionWe are seeking a highly motivated Account Manager to join our team at John Kim - State Farm Agent. In this role, you will play a critical part in our daily operations and customer success. Your primary responsibility will be to establish and maintain strong relationships with our clients, ensuring their needs are met and exceeded. You will...