Customer Success Leader
1 week ago
Job Overview
We are seeking a highly skilled Customer Success Leader to join our team at Ascent. The ideal candidate will have 5+ years of experience in software implementation and customer success, with a proven track record of managing or supporting complex projects.
Responsibilities
- Partner with Sales, Product, and Compliance teams to ensure seamless post-sales support for Ascent customers.
- Become an expert on the Ascent platform and stay up-to-date on product features and enhancements.
- Maintain strong relationships with customers, leveraging analytics and market insights to drive business growth and customer satisfaction.
- Develop and execute plans to improve customer engagement, retention, and advocacy.
Requirements
- 5+ years of experience in software implementation and customer success.
- Proven ability to manage complex projects and build strong relationships with cross-functional teams.
- Excellent knowledge of change management principles and experience working with CRM software.
- A competitive salary range is $120,000 - $150,000 per year, commensurate with experience.
-
Chicago, Illinois, United States Stock Transportation Full timeAbout the RoleWe are seeking a highly skilled and experienced Strategic Business Leader for Customer Success to join our team at Stock Transportation.
-
Global Customer Success Strategist
3 days ago
Chicago, Illinois, United States Check Point Software Technologies Full timeAbout the Job$170,000 - $200,000 per yearThis role requires a minimum of 10-15 years of experience in customer success and sales, with at least 5-10 years in a senior leadership role. Proven track record in the cybersecurity industry or related technology sector. Experience managing global teams and navigating complex, enterprise-level sales cycles. Strong...
-
Customer Success Representative
7 days ago
Chicago, Illinois, United States Cargado, Inc. Full timeIn this Customer Success Representative role, you'll focus on driving user engagement, retention, and success for our customers. We believe that our customers' success is directly linked to our own. To achieve this, you'll consult regularly with customers to identify their pain points and develop strategies to proactively solve problems. By clearly...
-
Customer Success Professional
1 week ago
Chicago, Illinois, United States Wolters Kluwer Full timeAbout the RoleWe are seeking a highly motivated Customer Success Professional to join our growing team. As a Customer Success Professional, you will be responsible for delivering exceptional service to our customers, building strong relationships, and driving business growth.Job DescriptionAs a Customer Success Professional, your key responsibilities will...
-
Customer Success Strategist
2 weeks ago
Chicago, Illinois, United States SWORD Health Full timeSword Health is revolutionizing the healthcare industry with innovative technology and a team of dedicated professionals. As a Senior Customer Success Manager, you will play a pivotal role in shaping our clients' experiences.We're seeking an experienced professional to manage the end-to-end client lifecycle for our growing list of enterprise customers. You...
-
Customer Success Strategist
1 week ago
Chicago, Illinois, United States Intercom Full time**About the Opportunity:**As an Intercom Customer Success Manager, you will work with thousands of exciting customers from various industries and phases of their business journey to help them realize the full value of their Intercom investment.You will engage with customers to unlock early and sustained outcomes by delivering methodologies that drive product...
-
Customer Success Manager
2 weeks ago
Chicago, Illinois, United States SWORD Health, Inc Full timeAbout the Role:Sword Health, Inc. is seeking a highly skilled Customer Success Manager to join our fast-paced and dynamic team. As a key member of our Customer Success organization, you will be responsible for driving client growth and engagement, leading implementation projects, and cultivating strategic relationships with our enterprise clients.Key...
-
Enterprise Customer Success Strategist
1 week ago
Chicago, Illinois, United States Sprout General Referrals Full timeJob OverviewSprout General Referrals is seeking an ambitious and experienced Enterprise Customer Success Manager to own the business relationship for a portfolio of our largest customers in the US. This role involves driving product adoption, providing strategic guidance, and inspiring customer loyalty.">">ResponsibilitiesDrive product adoption and provide...
-
Chicago, Illinois, United States Leader Auto Group Full timeThe Leader Auto Group is seeking a highly skilled Automotive Finance and Insurance Program Manager to join our team.Job SummaryThis role involves developing and implementing comprehensive finance and insurance programs that align with the company's strategic goals.The successful candidate will work closely with various departments to enhance product...
-
Customer Success Business Partner
7 days ago
Chicago, Illinois, United States LogicGate Full timeAbout the RoleWe are seeking an energetic professional to drive customer success by delivering winning strategies and solutions. As a Customer Success Manager, you will work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, focusing on their GRC activities.Key Responsibilities:Build and...
-
Global Customer Success Strategist
5 days ago
Chicago, Illinois, United States Check Point Software Technologies Full timeAbout UsWe are Check Point Software Technologies, the world's leading vendor of Cyber Security. Our mission is to provide cutting-edge technologies and services to an ever-growing customer base, redefining the security landscape by meeting our customers' real-time needs.We've been recognized as one of the World's Best Companies for 2024 by Time Magazine and...
-
Senior Customer Success Consultant
6 days ago
Chicago, Illinois, United States Formic Full timeAbout YouWe're seeking an experienced Senior Customer Success Manager to join our team. The ideal candidate has a strong background in manufacturing operations, preferably with 5-10+ years of experience. You should have 3+ years of experience in installation, operation, optimization, and/or maintenance of six-axis robotic automation in a manufacturing or...
-
Customer Success Business Partner
2 weeks ago
Chicago, Illinois, United States SWORD Health, Inc Full timeAbout the Role:Sword Health is seeking an experienced Customer Success expert to drive growth and engagement with our portfolio of enterprise customers. As a key member of our fast-paced and dynamic Customer Success team, you will work closely with customers and internal teams to onboard, manage, and expand our business.Responsibilities:Manage the end-to-end...
-
Enterprise Customer Success Strategist
7 days ago
Chicago, Illinois, United States ServiceNow Full timeAbout ServiceNowAt ServiceNow, we're revolutionizing the way organizations work. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower businesses to find smarter, faster, and better ways to work.Job OverviewWe're seeking a highly skilled Enterprise Customer Success Strategist to oversee market success of our...
-
Operations Development Manager
1 week ago
Chicago, Illinois, United States Leader Auto Group Full timeAbout the RoleWe are seeking an experienced Operations Development Manager to join our team at Leader Auto Group. In this role, you will play a key part in driving improved operational efficiency at our dealerships by closely monitoring paid and organic lead channels, market share, gross profit, closing percentages, and sales CSI scores.You will work...
-
Chicago, Illinois, United States Hobson Associates Full timeWe are seeking a seasoned Strategic Enterprise Customer Success Director to lead and grow our customer success team focused on delivering exceptional value to our large portfolio of enterprise clients.About the OpportunityThis is an exciting opportunity to join Hobson Associates, a leading executive recruitment firm, as we continue to experience rapid...
-
High Touch Customer Success Director
6 days ago
Chicago, Illinois, United States Intercom Full time**Job Description**We are seeking an experienced Customer Growth Strategist to join our team at Intercom. As a key member of our customer success organization, you will be responsible for developing and executing strategies that drive customer growth and adoption of our AI products.**Key Responsibilities**Develop and execute customer success plans and...
-
Customer Success Consultant
6 days ago
Chicago, Illinois, United States Motus Full timeAbout MotusMotus is the leading provider of vehicle reimbursement and driver risk mitigation solutions. With a proven track record of success, we help top Fortune 500 companies simplify the reimbursement of driving costs and reduce corporate risk exposure. Our team is dedicated to making WorkLife better for everyone, anywhere.
-
Customer Success Associate
4 days ago
Chicago, Illinois, United States TrendSpider Full timeJob OverviewTrendSpider LLC is seeking a Customer Success Representative to work with TrendSpider users in order to help them learn how to use our proprietary software. This role involves providing exceptional customer service, troubleshooting technical issues, and suggesting ways customers can utilize the product to address their needs.The ideal candidate...
-
Customer Analytics Leader
4 days ago
Chicago Heights, Illinois, United States BioSpace Full timeAbout the RoleWe are looking for a talented Customer Analytics Leader to lead our analytics efforts and drive business growth. In this role, you will develop and execute comprehensive analytics plans, leveraging data visualization and reporting tools to deliver actionable insights to leaders.You will consult on analytics strategy, conduct measurement...