Technical Support Specialist

3 hours ago


Princeton, New Jersey, United States TWO95 International Full time

Job Summary

At TWO95 International, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for managing the onsite delivery of software services, installation, and configuration for customer environments.

Key Responsibilities

  • Manage the onsite delivery of software services, installation, and configuration for customer environments.
  • Solve various business systems, networking, and applications problems for standard industry servers, specialized, or complex clustered environments.
  • Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
  • Apply basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
  • Organize own tasks and receive general instructions on all work.

Requirements

  • 5+ years of experience in a similar role.
  • Good understanding of the general/technical aspects of the job.

About TWO95 International

TWO95 International is a leading provider of software services and solutions. We are committed to delivering high-quality services to our customers and providing a positive work environment for our employees.



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