Windows Desktop Support Specialist
6 days ago
At Syntricate Technologies, we are seeking a skilled Windows Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support for our corporate desktops, mobile devices, servers, and applications.
Key Responsibilities:
- Support and maintain Windows 10 and Windows 11 desktop environments
- Administer Active Directory user accounts and manage desktop engineering, application packaging, and deployment via SCCM
- Provide technical support for Dell desktop and laptop hardware, iOS mobile devices, and Microsoft Office
- Assist with project-based work and manage concurrent projects/assignments
- Develop and maintain strong customer service skills and communication with internal teams and departments
Requirements:
- 5-10 years of experience in desktop support and engineering
- Strong knowledge of Windows 10 and Windows 11, Active Directory, and SCCM
- Excellent communication and customer service skills
- Ability to work in a hybrid environment with 4 days in office
What We Offer:
- Competitive salary of $80K/year plus bonus
- Opportunity to work with a dynamic team and contribute to the growth of Syntricate Technologies
- Professional development and training opportunities
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