Windows Desktop Support Specialist

6 days ago


Princeton, New Jersey, United States Syntricate Technologies Full time
Windows Desktop Support Specialist

At Syntricate Technologies, we are seeking a skilled Windows Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support for our corporate desktops, mobile devices, servers, and applications.

Key Responsibilities:

  • Support and maintain Windows 10 and Windows 11 desktop environments
  • Administer Active Directory user accounts and manage desktop engineering, application packaging, and deployment via SCCM
  • Provide technical support for Dell desktop and laptop hardware, iOS mobile devices, and Microsoft Office
  • Assist with project-based work and manage concurrent projects/assignments
  • Develop and maintain strong customer service skills and communication with internal teams and departments

Requirements:

  • 5-10 years of experience in desktop support and engineering
  • Strong knowledge of Windows 10 and Windows 11, Active Directory, and SCCM
  • Excellent communication and customer service skills
  • Ability to work in a hybrid environment with 4 days in office

What We Offer:

  • Competitive salary of $80K/year plus bonus
  • Opportunity to work with a dynamic team and contribute to the growth of Syntricate Technologies
  • Professional development and training opportunities


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