Administrative Assistant
3 weeks ago
Job Description: We are looking for a skilled Administrative Assistant - Customer Support to join our customer support team.
About Us: Dodge Industrial, Inc. is a leading manufacturer of mechanical power transmission products. Our company culture emphasizes teamwork, collaboration, and continuous learning.
Key Responsibilities:
- Act as liaison between manufacturing, engineering, warehousing, and customers
- Identify productivity improvement areas and work with management staff to clear bottlenecks
- Assist in debit resolution and ensuring clean invoicing to improve DSO
- Provide all basic customer service activities of quoting, warranty, credits, returns, etc.
- Expedite orders to meet customer demands
- Provide as needed support of management issues as they arise
- Support and back up teammates during absences and training
Requirements:
- High School Diploma or GED and minimum 3 years of sales experience in a customer service environment OR
- Associates degree and minimum 1 year of sales experience in a customer service environment OR
- Bachelor's Degree
Salary Range: The salary for this position is $55,000 - $75,000 per annum, depending on experience.
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