Hospitality Team Leader

2 weeks ago


Rochester, New York, United States Buffalo Wild Wings Full time

Restaurant Operations Manager

Join our dynamic team at a renowned Sports Bar known for delivering an exceptional sports dining experience. As the Restaurant Operations Manager, you will provide guidance and support to ensure that all team members are focused on delivering outstanding guest service, fostering teamwork, and engaging with the community. Your expertise in restaurant management will be essential in overseeing daily operations, managing staff resources, and driving sales while upholding our high standards.

Key Responsibilities:

  • Oversee the human resources functions within the restaurant, ensuring effective recruitment, onboarding, training, scheduling, and performance evaluations align with company standards.
  • Implement and uphold the Mission Statement and Core Values on a daily basis.
  • Adhere to company policies and procedures, effectively communicating any updates to team members.
  • Ensure compliance with food quality, safety, service, and cleanliness standards.

Qualifications:

We seek experienced restaurant managers who possess:

  • A minimum of 2 years of experience in food and beverage service.
  • Serve Safe certification is mandatory.
  • Familiarity with EcoSure is advantageous.
  • The ability to successfully pass background and credit checks.
  • Proficiency in scheduling, inventory management, interviewing, coaching, and performance counseling.
  • Prior management experience in a full-service restaurant environment.
  • Experience handling alcohol sales in a full-service setting.
  • Experience managing a team of at least 35 employees.
  • Average weekly sales volume of at least $40,000 in the managed unit.

Integrity is fundamental to our management team. If you are a high-energy individual with a passion for sports and hospitality, we encourage you to consider this opportunity.

Additional Qualifications:

  • Candidates should be self-motivated, results-oriented, and possess strong organizational skills with a keen attention to detail.
  • A proven ability to manage multiple priorities in a fast-paced environment is essential.
  • Must exercise discretion and independent judgment while maintaining confidentiality and adhering to company policies.
  • Intermediate computer skills are required.
  • Must be authorized to work in the United States.

We are an equal opportunity employer.


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