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Building Materials Sales Coordinator

2 months ago

Centerville, Minnesota, United States Gillman Home Center Full time

At Gillman Home Center, we're seeking a highly skilled Building Materials Sales Coordinator to join our team in Centerville, IN. This is a full-time position, offering a competitive salary and a comprehensive benefits package, including medical insurance, dental, vision, short-term disability, long-term disability, cancer coverage, accident coverage, life insurance, a 401k plan with employer contribution, and a company-paid $25k life insurance plan. In addition, you'll enjoy employee discounts and vacation time.

Job Overview

This role is an excellent opportunity for individuals with a passion for the building materials/construction industry. As a Building Materials Sales Coordinator, you'll work closely with our Outside Sales Representative to assist customers and contractors with project needs. Your primary responsibilities will include providing excellent customer service, treating all team members, vendors, and customers with courtesy and respect, and greeting and assisting customers in a positive and approachable manner.

Key Responsibilities

  • Provide exceptional customer service, responding promptly to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, customer concerns, and scheduling of deliveries and installations.
  • Thoroughly explain orders to customers, requiring their sign off before placing any purchase orders, and order product in correct color, size, and quantity from the vendor.
  • Ensure that all product is invoiced before leaving the store, and perform necessary tasks, including but not limited to, answering the telephone, stocking and recovering inventory around the lumber desk area, cleaning and organizing the lumber desk area, and helping out in other departments as necessary.
  • Work with the Sales Manager to resolve any customer complaints, product damage, or other issues, and provide services to customers at the point of sale, including running the register, bagging items, assisting with loading products, answering inquiries, and ensuring a safe working environment.

Required Skills and Qualifications

  • A high school diploma or GED diploma, or 1-3 years of related experience or training, or the equivalent combination of education and experience.
  • 3+ years of experience in the building materials/construction industry, and 1+ years of customer service experience.

Work Environment and Physical Requirements

This position is based in our Centerville, IN store location, and you'll spend most of your time inside the store. The noise level is moderate, and you'll be required to complete prolonged periods of sitting, standing, and walking throughout the day. You must be able to occasionally lift up to 10 lbs.

Estimated Salary

The estimated salary for this position ranges from $55,000 to $70,000 per year, depending on experience and qualifications.

Benefits

  • Medical insurance
  • Dental, vision, short-term disability, long-term disability, cancer coverage, accident coverage, life insurance
  • 401k plan with employer contribution
  • Company-paid $25k life insurance plan
  • Employee discount
  • Vacation time