Front Desk Associate

6 days ago


Valley Ranch, United States ZephyrTech Full time
Key Responsibilities

We are seeking a highly organized and customer-focused individual to join our team as a Receptionist. The successful candidate will be responsible for:

  • Providing exceptional customer service to guests in person and over the phone
  • Serving as a liaison between guests and hotel staff
  • Handling room reservations and check-in/check-out procedures
  • Managing the hotel cash register and conducting daily closings
  • Coordinating participant management for our courses and guest groups
Requirements

To be successful in this role, you will need:

  • A completed education in the hotel industry or tourism sector
  • Prior experience in a similar role, preferably in a hotel setting
  • Proficiency in hotel software such as Protel or similar systems
  • A strong hospitality mindset and ability to work independently
  • Excellent communication and team skills
  • Good language skills in German and English
  • Availability to work weekends
What We Offer

As a Receptionist at Valley Ranch, you can expect:

  • A secure job with long-term prospects
  • Employment according to the collective agreement for public service (TV-L)
  • A company pension plan
  • 30 days of vacation and additional days off
  • Affordable meals
  • Regular and predictable working hours
  • Employee events and training opportunities
  • A collegial and equal working environment with short decision-making processes
  • Optional employee housing


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