Front Desk Associate
6 days ago
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist. The successful candidate will be responsible for:
- Providing exceptional customer service to guests in person and over the phone
- Serving as a liaison between guests and hotel staff
- Handling room reservations and check-in/check-out procedures
- Managing the hotel cash register and conducting daily closings
- Coordinating participant management for our courses and guest groups
To be successful in this role, you will need:
- A completed education in the hotel industry or tourism sector
- Prior experience in a similar role, preferably in a hotel setting
- Proficiency in hotel software such as Protel or similar systems
- A strong hospitality mindset and ability to work independently
- Excellent communication and team skills
- Good language skills in German and English
- Availability to work weekends
As a Receptionist at Valley Ranch, you can expect:
- A secure job with long-term prospects
- Employment according to the collective agreement for public service (TV-L)
- A company pension plan
- 30 days of vacation and additional days off
- Affordable meals
- Regular and predictable working hours
- Employee events and training opportunities
- A collegial and equal working environment with short decision-making processes
- Optional employee housing
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