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Front Desk Associate

2 months ago

Valley Center, Kansas, United States Fairfield Inn Lincoln Airport Full time
Front Desk Associate Job Description

We are seeking a reliable and friendly Front Desk Associate to join our team at Fairfield Inn & Suites Marriott. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities:
  • Greet and serve guests in a courteous and professional manner
  • Ensure guest rooms and hotel cleanliness meet high standards
  • Respond to guest needs and requests in a timely and efficient manner
  • Organize and process guest check-ins, check-outs, and room reservations
  • Secure payment and verify billing
  • Provide directions and information on hotel amenities and local areas of interest
  • Maintain the cleanliness and neatness of the front desk area
Requirements:
  • High school diploma or equivalent
  • Exceptional customer service skills
  • Excellent verbal and written communication skills
  • Basic computer skills
  • Availability to work a variable schedule
  • Ability to sit or stand for extended periods
  • Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds

As a Front Desk Associate, you will have the opportunity to work in a fast-paced environment, interact with guests from diverse backgrounds, and be part of a dynamic team that strives to deliver exceptional service. If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.