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Family Resource Coordinator

2 months ago

Spokane, Washington, United States Children's Home Society of WA Full time
Job Summary

We are seeking a highly motivated and compassionate Family Resource Specialist to join our team at the Akin Family Resource Center. As the first point of contact for our community members, you will play a vital role in providing a warm and welcoming environment, connecting families with essential resources, and supporting their overall well-being.

Key Responsibilities
  • Provide exceptional customer service, responding to inquiries, and addressing concerns in a timely and professional manner.
  • Assist families in accessing concrete goods, information, and resources, ensuring they receive the support they need to thrive.
  • Develop and maintain relationships with community partners, agencies, and organizations to enhance our services and expand our reach.
  • Collaborate with the Family Navigation team to provide secondary prevention and family development activities, promoting healthy relationships and positive outcomes.
  • Conduct data entry, maintain accurate records, and perform light clerical tasks to support the smooth operation of the Resource Center.
Requirements
  • High School Diploma or equivalent required; 1-2 years of experience in social or human services, working with children and families, or a combination of education and experience.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality, handle sensitive information, and work with diverse populations.
  • Flexibility, adaptability, and a willingness to learn and grow with our organization.
What We Offer
  • A competitive salary range of $25.76, with a starting salary of $20.85 DOE for external candidates.
  • A comprehensive benefits package, including 10 days of vacation leave, three Employee Appreciation Days, and 15 paid holidays.
  • A supportive and inclusive work environment, with opportunities for professional growth and development.