IT Field Service Specialist
2 days ago
As a Technical Support Expert at Disability Solutions, you will be responsible for installing, operating, maintaining, repairing, and modifying equipment. Your duties will include performing various maintenance and technical support tasks on products such as equipment, integrated systems, and subsystems, and software at customer and/or field locations. You will analyze and evaluate products and related performance, troubleshoot and diagnose malfunctions to eliminate problems in minimum time, and install, upgrade, and remove products ensuring coordinated engineering field change. Additionally, you will maintain effective customer communications and relations, and may provide onsite training of customer support personnel.
Required Skills and Qualifications
3+ years work experience or equivalent experience
- Customer Service Experience
- MS Win10 & Win 11 with knowledge of Win 7
- MS Office applications
- MS Teams, working knowledge of Cisco VoIP phones
Salary Information
$62,810 - $100,540 per year
This salary range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
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