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Client Support Specialist

2 months ago

Boise, Idaho, United States Elcor Inc Full time
Customer Service Representative at Elcor Inc

Company:
Elcor Inc is committed to providing outstanding service and quality, guided by principles of integrity, innovation, and dependability. We excel in the [industry/sector], focusing on delivering superior solutions and building lasting relationships with our clients.

Position Overview:
We are seeking an enthusiastic Customer Service Representative to serve as the first point of contact for customer satisfaction at Elcor Inc. If you possess excellent communication skills, a strong work ethic, and a passion for assisting others, we invite you to consider joining our team.

  • Timely respond to customer inquiries through various channels including phone, email, and live chat
  • Address and resolve customer concerns with professionalism and efficiency
  • Offer detailed product information, pricing, and stock availability
  • Accurately handle orders, returns, and exchanges
  • Work collaboratively with other departments to meet customer requirements

Qualifications:
- A Bachelor's degree, preferably in Business Administration or Communications
- At least 2 years of experience in customer service
- Exceptional verbal and written communication abilities
- Strong analytical skills and attention to detail
- Capability to manage multiple tasks and prioritize effectively
- Proficiency in Microsoft Office Suite and CRM applications

Company Values:
At Elcor Inc, we emphasize integrity, professionalism, and a positive atmosphere, cultivating a culture of excellence and teamwork. We appreciate initiative, accountability, and a nurturing environment that promotes growth and skill enhancement.

If you are committed to delivering exceptional service and excel in a dynamic environment, Elcor Inc is the ideal workplace for you. Join us in surpassing customer expectations and making a significant difference.