IT Support Specialist

4 days ago


Boise, Idaho, United States MicroTech Systems, Inc Full time
Technical Support Specialist

MicroTech Systems is seeking a highly skilled Technical Support Specialist to join our team in Boise, Idaho. This individual will provide technical guidance and support to our business and clients, utilizing their strong technical background and analytical skills to resolve complex issues.

Key Responsibilities:

  • Act as a product expert, reviewing and responding to software and hardware issues, evaluating product capabilities, and suggesting alternatives and recommendations.
  • Provide exceptional client support, collaborating with technical team members to resolve issues and improve existing programs.

Requirements:

  • Associate's degree in Computer Science or equivalent preferred.
  • MSP experience preferred.
  • At least six years of related technical support experience, including advanced network design, infrastructure installation, and Microsoft server migrations.
  • Expertise in scripting and PowerShell, as well as strong time management and communication skills.

About MicroTech Systems:

MicroTech Systems is a professional Managed Service Provider dedicated to helping people feel secure and grow together. Our employees enjoy a work culture that promotes our core values: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else.

We offer a competitive benefits package, including health care, paid time off, 401k matching, and professional development opportunities.


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