Technical Support Specialist

2 weeks ago


Boise, Idaho, United States MicroTech Systems, Inc Full time
Job Title: Technical Support Specialist

We are seeking a highly skilled Technical Support Specialist to join our team at MicroTech Systems, Inc. This role requires a strong technical background, excellent analytical skills, and the ability to communicate complex technical information to clients in a clear and concise manner.

Key Responsibilities:

  • Provide technical guidance and support to clients and internal teams
  • Act as a product expert, evaluating and resolving software and hardware issues
  • Collaborate with vendors to resolve technical issues and improve existing programs
  • Develop and maintain knowledge of various line of business applications and network architecture

Requirements:

  • Associate's degree in Computer Science or equivalent
  • Minimum 6 years of related technical support experience
  • Expertise in advanced network design, infrastructure installation, and troubleshooting
  • Strong scripting and PowerShell proficiency
  • Excellent communication and problem-solving skills

About MicroTech Systems, Inc:

We are a professional Managed Service Provider dedicated to helping people feel secure and grow together. Our employees enjoy a work culture that promotes our core values: Integrity First, Build Trust, Own It, Never Give Up, and Customer Service Above All Else.

We offer a competitive benefits package, including health care, paid time off, and professional development opportunities.



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