Community Outreach Coordinator
7 days ago
At Youth Villages, we are seeking a highly motivated and results-driven Program Representative to join our team. As a Program Representative, you will be responsible for marketing our services, building relationships with key stakeholders, and driving growth in our assigned region.
Key Responsibilities- Meet or exceed census goals for our LifeSet program
- Build positive relationships with key community providers, including psychologists, psychiatrists, and social workers
- Establish relationships with new referral sources and build relationships with existing referrers
- Respond to customer service needs and monitor customer satisfaction
- Complete pre-placement assessments to secure funding and communicate progress and barriers to customers
- Identify key state-level contacts to assess state-wide mental health services and the needs of children and families in our assigned territory
- Participate in provider organizations and maintain ongoing contact with key referral sources through presentations, meetings, phone calls, emails, and other outreach
- Engage in mass mailing, cold calls, and other efforts to raise awareness of our services
- Manage a large base of diverse referral sources and understand each referral source's problems and needs
- Conduct market research, analyze results, and develop marketing plans for growth in our assigned region
- Bachelor's degree
- Excellent community relational and marketing skills
- Excellent writing skills
- Excellent organizational and multitasking skills
- Ability to meet challenging deadlines
- Medical, dental, prescription drug coverage, and vision
- 401(k) plan
- Two weeks paid vacation
- Twelve paid sick days per year
- Eleven paid holidays
- Mileage and cell phone reimbursement (when applicable)
- Tuition reimbursement and licensure supervision
- Growth and development through continuous training
- Clinical and administrative advancement opportunities
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