Community Outreach Coordinator

7 days ago


Phoenix, Arizona, United States Youth Villages Full time
Job Summary

At Youth Villages, we are seeking a highly motivated and results-driven Program Representative to join our team. As a Program Representative, you will be responsible for marketing our services, building relationships with key stakeholders, and driving growth in our assigned region.

Key Responsibilities
  • Meet or exceed census goals for our LifeSet program
  • Build positive relationships with key community providers, including psychologists, psychiatrists, and social workers
  • Establish relationships with new referral sources and build relationships with existing referrers
  • Respond to customer service needs and monitor customer satisfaction
  • Complete pre-placement assessments to secure funding and communicate progress and barriers to customers
  • Identify key state-level contacts to assess state-wide mental health services and the needs of children and families in our assigned territory
  • Participate in provider organizations and maintain ongoing contact with key referral sources through presentations, meetings, phone calls, emails, and other outreach
  • Engage in mass mailing, cold calls, and other efforts to raise awareness of our services
  • Manage a large base of diverse referral sources and understand each referral source's problems and needs
  • Conduct market research, analyze results, and develop marketing plans for growth in our assigned region
Requirements
  • Bachelor's degree
  • Excellent community relational and marketing skills
  • Excellent writing skills
  • Excellent organizational and multitasking skills
  • Ability to meet challenging deadlines
Benefits
  • Medical, dental, prescription drug coverage, and vision
  • 401(k) plan
  • Two weeks paid vacation
  • Twelve paid sick days per year
  • Eleven paid holidays
  • Mileage and cell phone reimbursement (when applicable)
  • Tuition reimbursement and licensure supervision
  • Growth and development through continuous training
  • Clinical and administrative advancement opportunities


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