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HVAC Sales Representative
2 months ago
Cregger Company is seeking a highly motivated and customer-focused HVAC Counter Sales professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, increasing sales, and driving customer satisfaction.
Key Responsibilities:- Provide accurate and efficient service to customers at the counter, prioritizing regular accounts and ensuring timely order fulfillment.
- Utilize electronic and published catalogs to provide product information, pricing, and availability to customers, ensuring seamless customer experience.
- Adhere to company pricing and credit guidelines, ensuring accurate and compliant transactions.
- Quickly resolve customer complaints and issues, demonstrating a positive attitude and commitment to customer satisfaction.
- Retrieve orders from the warehouse accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Drive sales growth through cross-selling, up-selling, and offering promotional sales items, as well as new products, to increase average order size and customer satisfaction.
- Promote and sell overages, damaged, and discontinued items, ensuring maximum revenue and customer satisfaction.
- Handle customer complaints and returns, maintaining a positive attitude and commitment to customer satisfaction.
- Keep merchandising and counter areas clean and attractive, ensuring a positive customer experience.
- Assist in scheduled physical inventory counts, ensuring accurate inventory levels and customer satisfaction.
- Participate in company-sponsored sales promotions, driving sales growth and customer engagement.
- Collaborate with other departments to resolve customer service issues in a timely and efficient manner.
- Accurately use order entry, computerized systems, and other technologies as required, ensuring seamless customer experience.
- Valid Driver's License
- Prior HVAC experience
Full Time
Pay:Based on experience