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HVAC Sales Representative

2 months ago


Haverhill, Massachusetts, United States Cregger Full time
Job Description:

Cregger Company is seeking a highly motivated and customer-focused HVAC Counter Sales professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, increasing sales, and driving customer satisfaction.

Key Responsibilities:
  • Provide accurate and efficient service to customers at the counter, prioritizing regular accounts and ensuring timely order fulfillment.
  • Utilize electronic and published catalogs to provide product information, pricing, and availability to customers, ensuring seamless customer experience.
  • Adhere to company pricing and credit guidelines, ensuring accurate and compliant transactions.
  • Quickly resolve customer complaints and issues, demonstrating a positive attitude and commitment to customer satisfaction.
  • Retrieve orders from the warehouse accurately and efficiently, ensuring timely delivery and customer satisfaction.
  • Drive sales growth through cross-selling, up-selling, and offering promotional sales items, as well as new products, to increase average order size and customer satisfaction.
  • Promote and sell overages, damaged, and discontinued items, ensuring maximum revenue and customer satisfaction.
  • Handle customer complaints and returns, maintaining a positive attitude and commitment to customer satisfaction.
  • Keep merchandising and counter areas clean and attractive, ensuring a positive customer experience.
  • Assist in scheduled physical inventory counts, ensuring accurate inventory levels and customer satisfaction.
  • Participate in company-sponsored sales promotions, driving sales growth and customer engagement.
  • Collaborate with other departments to resolve customer service issues in a timely and efficient manner.
  • Accurately use order entry, computerized systems, and other technologies as required, ensuring seamless customer experience.
Requirements:
  • Valid Driver's License
  • Prior HVAC experience
Job Type:

Full Time

Pay:

Based on experience