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HVAC Sales Representative

1 month ago

Haverhill, Massachusetts, United States Cregger Full time
Job Summary

We are seeking a highly motivated and customer-focused HVAC Counter Sales Specialist to join our team at Cregger Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, increasing sales, and driving customer satisfaction.

Key Responsibilities:
  • Service customers at the counter by taking orders and entering them into the system accurately
  • Provide product, pricing, and availability information to customers using electronic and published catalogs
  • Follow company pricing and credit guidelines
  • Quickly solve customer problems and retrieve orders from the warehouse
  • Increase sales and average order size through cross-selling, up-selling, and offering promotional sales items
  • Handle customer complaints and returns while maintaining a positive attitude
  • Keep merchandising and counter areas clean and attractive
  • Assist in scheduled physical inventory counts and drive sales activity through outbound sales calls
  • Participate in company-sponsored sales promotions and work with other departments to resolve customer service issues
Requirements:
  • Valid Driver's License
  • Prior HVAC experience
  • Ability to work in a fast-paced environment
  • Excellent communication and customer service skills