HVAC Sales Representative

4 weeks ago


Haverhill, Massachusetts, United States Cregger Full time

Job Title: HVAC Counter Sales

Job Summary: We are seeking a highly motivated and customer-focused HVAC Counter Sales professional to join our team at Cregger Company. As a key member of our sales team, you will be responsible for increasing sales and customer satisfaction by efficiently and courteously assisting return customers, walk-ins, and telephone customers in the selection and acquisition of needed products.

Key Responsibilities:

  • Service customers at the counter by taking orders and entering them into the system accurately.
  • Provide product, pricing, and availability information to customers using electronic and published catalogs.
  • Follow company pricing and credit guidelines.
  • Quickly solve customer problems and retrieve orders from the warehouse accurately.
  • Increase sales and average order size by means of cross-selling, up-selling, add-on sales, and offering promotional sales items.
  • Promote and sell overages, damaged, and discontinued items.
  • Handle customer complaints and returns while showing a positive attitude.
  • Keep merchandising and counter areas clean and attractive.
  • Assist in scheduled physical inventory counts.
  • Drive sales activity through outbound sales calls as directed by management.
  • Participate in company-sponsored sales promotions.
  • Work with other departments to resolve customer service issues in a timely manner.

Requirements:

  • Valid Driver's License
  • Prior HVAC experience

Job Type: Full Time

Pay: Based on experience



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