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1 week ago
The Venue Technology Supervisor will play a crucial role in ensuring the seamless operation of the venue's Point-of-Sale systems. This role encompasses the setup and teardown of POS terminals, the management of sales data, and oversight of the Company's computing devices, including PCs and printers. Responsibilities may include providing end-user assistance, maintaining PCs, servicing POS systems, and executing upgrades and configurations.
We are looking for individuals who excel in customer service and can thrive in a dynamic environment with evolving priorities.
Company Overview: Legends is a premier agency dedicated to delivering innovative solutions for prestigious brands. Our teams in Global Planning, Global Sales, and Hospitality work collaboratively on diverse projects spanning professional sports, attractions, entertainment, and beyond.Key Responsibilities:
- Offer comprehensive support for all Point-of-Sale system challenges and escalate issues as needed
- Drive enhancements in designated operational areas
- Ensure systems are fully functional prior to and during events
- Replace malfunctioning hardware as required
- Troubleshoot software and hardware issues
- Stay informed about organizational standards and practices
- An associate degree is mandatory
- Familiarity with Active Directory is essential
- Knowledge of POS systems including MyVenue, SpotOn, Appetize POS, and Tapin is preferred
- Proficient in working with LAN cable configurations
- Strong analytical and problem-solving capabilities
- Excellent communication skills
- Proficiency in Microsoft Office applications
- Capability to lift heavy items and navigate extensive distances
- Commitment to all safety regulations and protocols
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