IT Support Specialist

2 weeks ago


Denver, Colorado, United States SNI Technology Full time

SNI Technology is seeking a skilled Desktop Support Analyst to join our dynamic IT infrastructure team. The ideal candidate will be responsible for addressing and resolving technical issues related to PC workstations, network switches, printers, and copiers.

Key Responsibilities:

  • Manage and prioritize support tickets to ensure timely resolution of issues.
  • Assist in the administration and maintenance of computer devices.
  • Oversee the deployment of new computers and refresh existing hardware.
  • Provide comprehensive end-user support, including license tracking and software upgrades/configurations.
  • Maintain accurate inventory records of IT equipment.
  • Possess an A+ certification to validate technical expertise.
  • Demonstrate proficiency in Windows 7 and Windows 10 operating systems.
  • Utilize Active Directory for user management and support.

Compensation and Benefits:

The starting compensation for this role is $28 per hour. Additional benefits include:

  • Medical, Dental, and Vision Insurance
  • Disability Insurance
  • Supplemental Life Insurance
  • Health Savings Account (HSA)
  • Fixed Indemnity Plans
  • Voluntary Benefits

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