Client Partner Director

3 days ago


Orange, California, United States Slalom Full time
About the Role

At Slalom, we're on a mission to enable a world where everyone loves their work and life. We help organizations redefine what's possible, shape the future, and achieve their objectives. As a Client Partner (Senior Principal level), you'll play a crucial role in making a local impact, selling transformational solutions, and managing both enterprise and mid-market clients.

You will be responsible for owning direct revenue responsibility of $2.5m+, managing individual and team utilization, ensuring high-quality delivery of our entire suite of offerings, and identifying opportunities for growth and maturation of our services.

Your Key Responsibilities:
  • Owning direct revenue responsibility of $2.5m+
  • Managing individual and team utilization, with an individual utilization target of 60%
  • Responsible for profitability of assigned local accounts (revenue & utilization goals)
  • Identifying opportunities for growth/maturation of Slalom offerings and setting the strategic direction
  • Providing oversight and governance of all sold/managed engagements
  • Driving business development with the proper information, tools, and subject matter expertise to sell engagements within the Healthcare & Life Sciences vertical
  • Developing and delivering best practices, delivery templates, and POV papers
  • Obtaining and maintaining certification where appropriate (CSM, PMP, ITIL, Prosci, etc.)
  • Maintaining awareness of industry best practices and understanding how our capabilities interact
  • Overseeing project delivery quality assurance
  • Facilitating client satisfaction surveys
  • Supporting recruiting and onboarding of new employees
  • Collaborating with local and national strategy initiatives


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