Senior Sales Development Representative

4 days ago


WorkFromHome, United States Innovative Workforce Solution Ltd Full time

Innovative Workforce Solution Ltd is seeking a seasoned and results-driven Senior Sales Development Representative to join our clients dynamic sales team in Malta.


This role requires a proactive approach to identifying business opportunities, building strong relationships with clients, and delivering exceptional customer service.


Key Responsibilities:

  • Order Processing: Process sales orders received from customers and sales representatives accurately and efficiently using the company's ERP software (Acumatica). Ensure all order details, pricing, and product information are correct before processing.
  • Customer Communication: Respond to customer inquiries, requests, and complaints in a professional and timely manner. Maintain a positive and helpful attitude while addressing customer needs, striving to enhance customer satisfaction.
  • Data Management: Maintain and update the customer database with accurate and relevant information. Keep track of sales records, invoices, and payments to ensure data integrity.
  • Compliance and Documentation: Ensure compliance with company policies and procedures regarding sales processes, data privacy, and confidentiality. Maintain accurate and up-to-date sales documentation.
  • Visitor Management: Greet and assist visitors, clients, and guests, ensuring a professional and welcoming atmosphere.
  • Identify potential customers through research, networking, and cold calling.
  • Develop and maintain a robust pipeline of qualified leads.
  • Schedule meetings and presentations with prospects.
  • Presents, promotes, and sells services to existing and prospective customers.
  • Conduct detailed show arounds to potential clients.
  • Negotiate terms of agreements, pricing, and contracts.
  • Establish and maintain positive business and customer relationships.
  • Understand customer needs and provide solutions to meet their requirements.
  • Ad Hoc Tasks: Perform various ad hoc tasks as needed.

Estimated salary: €45,000 - €60,000 per year, depending on experience and qualifications.



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