Operations Manager I

1 month ago


Hamtramck, Michigan, United States Franklin Energy Full time
Job Summary

We are seeking an experienced Operations Manager to join our team at Franklin Energy. The successful candidate will be responsible for managing the day-to-day operations of our program portfolio, including staff management, performance reporting, and quality assurance processes.

Key Responsibilities
  • Manage and lead a team of Operations Analysts, Field Operations Auditors, Project Specialists, and Project Coordinators.
  • Support delivery of operations team goals towards program and portfolio Key Performance Indicators.
  • Support and deliver payment reviews, application intake, customer service calls, and operations team scheduling.
  • Program/Project forecasting, tracking, invoicing, and reporting.
  • Oversight for weekly and monthly departmental/program reporting.
  • Work with the program teams to identify opportunities for process improvement that would improve customer/client satisfaction.
  • Work directly with internal functional teams and/or program teams on process and QA projects.
  • Ensure all documentation on contracts, SOWs, Cost Allocation Agreements, KPIs, etc. are up to date and readily available on SharePoint.
  • Support the organization of financial, legal, and budget tracking responsibilities in relation to portfolio programs compliance.
  • Manage and track the compliance requirements for contracts, addendums, proposals, and subcontracts for the portfolio.
  • Complete special ad-hoc projects and reporting for program, program manager, operations manager, and regional director.
  • Act as a technical resource/consultant to develop systems, processes, and process improvements for the portfolio.
  • Manage operations team staffing, budgets, goals, productivity, and provide analysis, solutions and recommendations on the operations team to Operations Manager and Regional Director.
  • Coordinate the internal support team efforts across the portfolio including reporting, meetings, leadership team coordination, and portfolio wide training and events.
  • Coordinate portfolio resource sharing inside and outside of the portfolio.
  • Work with internal customers to support the reporting needs of the portfolio, program, and business.
Requirements
  • Bachelor's degree in Business, Finance, Engineering or related field from an accredited college or university.
  • Previous operations experience including thorough understanding of energy efficiency or demand response program operations and processes.
  • 1 - 3 years of progressive team management experience including managing and directing the work of direct reports and teams (preferred).
Skills and Abilities
  • Ability to maintain confidentiality.
  • Ability to analyze financial data and prepare financial reports and statements.
  • Ability to analyze program performance data and reports.
  • Proficient in data analysis and programmatic database management, ticketing, reporting, and dashboards.
  • Data entry skills in entering, tracking, maintaining, and querying databases.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to communicate to customers, clients, employees, and supervisor effectively.
  • Ability to analyze and interpret data and solve practical program problems.
  • Ability to add, subtract, multiply and divide. Knowledge of mathematical concepts such as fractions, percentages, and ratios.
  • Proficient in Microsoft Office, Word, PowerPoint, Excel, Visio.
  • Ability to identify and resolve project, program, or application issues with customers, clients, trade allies, and internal stakeholders.
  • Exhibits concern for personal goal attainment, team goal attainment, and programmatic goal attainment.
  • Committed to diversity and inclusion.
  • Reliable transportation.
Licenses and Certifications
  • Valid driver's license.
Travel Requirements
  • Willingness to travel more than 60%.

  • Operations Manager

    4 weeks ago


    Hamtramck, Michigan, United States Kipp Full time

    Job DescriptionAt KIPP Michigan, we are seeking a highly organized and detail-oriented Operations Manager to join our team. The successful candidate will be responsible for delivering exceptional customer service to students, parents, staff, and guests, while maintaining a welcoming and efficient main office environment.Key Responsibilities:Coordinate...


  • Hamtramck, Michigan, United States Resiliency Full time

    Maintenance Operations ManagerResiliency is seeking a skilled Maintenance Operations Manager to oversee the installation and maintenance of electrical and/or mechanical equipment and machinery used in company operations.Key Responsibilities:Supervise employees in the installation and maintenance of equipment and machineryOversee the installation and...


  • Hamtramck, Michigan, United States Malace HR Full time

    Job SummaryMalace HR is seeking a highly skilled Fleet Operations Manager to oversee the maintenance and repair of our fleet of vehicles. The successful candidate will be responsible for ensuring the efficient operation of our fleet, including preventive maintenance, repair, and replacement of vehicles.Key Responsibilities:Assign daily work priorities for...


  • Hamtramck, Michigan, United States Malace|HR Full time

    Fleet Manager Job DescriptionMalace|HR is seeking a highly skilled and experienced Fleet Manager to oversee the maintenance and repair of our company's fleet of vehicles. The successful candidate will be responsible for ensuring the efficient operation of our fleet, while also maintaining a safe and compliant work environment.Key Responsibilities:Assign...


  • Hamtramck, Michigan, United States Gables Search Group Full time

    Plant Controller Job DescriptionWe are seeking a highly skilled and detail-oriented Plant Controller to oversee all financial aspects of our manufacturing operations. The ideal candidate will provide strategic financial guidance, ensure the plant's financial health and efficiency, and drive cost reduction initiatives.Key Responsibilities:Lead and manage the...


  • Hamtramck, Michigan, United States Grainger Businesses Full time

    About Grainger BusinessesGrainger Businesses is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We serve over 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.Job SummaryWe are seeking a highly motivated and experienced Branch Team...


  • Hamtramck, Michigan, United States McNaughton-McKay Full time

    As a key member of the McNaughton-McKay team, the Wire Warehouse Team Leader plays a critical role in ensuring the efficient operation of our wire warehouse.The ideal candidate will have a strong understanding of material handling procedures, product safety, and quality assurance, as well as experience with wire cutting methods and installation of pulling...


  • Hamtramck, Michigan, United States McNaughton-McKay Full time

    As a key member of the McNaughton-McKay team, the Wire Warehouse Team Leader plays a vital role in ensuring the smooth operation of our wire warehouse. This individual will be responsible for overseeing all aspects of the warehouse, including material handling, product safety, quality assurance, and wire cutting methods.The ideal candidate will have a strong...


  • Hamtramck, Michigan, United States SBM Management Services Full time

    SBM Management Services is a forward-thinking organization dedicated to empowering ambitious individuals. Our company overview emphasizes a commitment to excellence, innovation, and growth. We offer a dynamic work environment that fosters collaboration, creativity, and professional development.Estimated Salary: $120,000 - $180,000 per year, depending on...


  • Hamtramck, Michigan, United States Malace|HR Full time

    Job SummaryMalace|HR is seeking a skilled Building Engineer to oversee the physical operations of its properties. The ideal candidate will have a strong focus on maintaining the asset to provide the greatest return on investment for tenants and owners. Key responsibilities include maintaining the property and tenant suites, operating, maintaining,...


  • Hamtramck, Michigan, United States Autokiniton Full time

    Job OverviewAt Autokiniton, we're dedicated to delivering exceptional operational excellence, high-quality execution, and outstanding customer service. Our commitment to vertical integration capabilities has enabled us to offer end-to-end engineering, manufacturing, and in-house logistics, solidifying our position as a Tier 1 supplier for manufacturing...

  • Operations Director

    1 month ago


    Hamtramck, Michigan, United States SBM Management Services Full time

    Job SummarySBM Management Services, LP is seeking an experienced Operations Manager to oversee the day-to-day operations of our organization. The successful candidate will be responsible for coordinating and directing operations, ensuring compliance with contractual responsibilities, and providing exceptional customer service.Key ResponsibilitiesDevelop and...


  • Hamtramck, Michigan, United States The Salvation Army Great Lakes Division Full time

    Job Summary:As a key member of The Salvation Army Great Lakes Division team, the Maintenance Team Leader plays a vital role in ensuring the smooth operation of our facilities. This position is responsible for providing direction, guidance, and oversight to Maintenance Technicians, ensuring that all maintenance tasks are completed in a timely and efficient...


  • Hamtramck, Michigan, United States Malace|HR Full time

    Fleet Supervisor RoleWe are seeking a highly skilled and organized Fleet Supervisor to join our team at Malace|HR. The successful candidate will be responsible for overseeing the maintenance and upkeep of our fleet, ensuring that all vehicles are in good working condition and that maintenance schedules are met.Key Responsibilities:Develop and implement...


  • Hamtramck, Michigan, United States United Staff Source Full time

    About the Role:We are seeking an experienced Manufacturing Operations Director to lead our plant's transformation. As a key member of our team, you will drive operational excellence, improve production efficiency, and strengthen supplier relationships.Key Responsibilities:Oversee daily plant functions, covering production, maintenance, safety, quality...


  • Hamtramck, Michigan, United States United Staff Source Full time

    About the JobPlant Manager (Turnaround Specialist)Overview:We are seeking an accomplished Plant Manager with a proven track record of driving transformation within a manufacturing setting. This role will lead all aspects of plant operations, focusing on boosting production efficiency, cutting costs, enhancing quality standards, and reestablishing essential...


  • Hamtramck, Michigan, United States County of Wayne Michigan Full time

    The role of the Executive Assistant 2 is to provide high-level administrative support to the Director of Facilities Management and Planning.Key responsibilities include:Performing complex, specialized, and highly analytical work.Providing administrative support to the Director and other senior staff members.Coordinating facilities management activities and...


  • Hamtramck, Michigan, United States RKT Holdings Full time

    About the RoleThe Director of Operational Risk and Compliance will lead the enhancement of risk management, control compliance, and technology governance programs. This includes assessing risk management effectiveness, deploying enterprise-wide control programs, and developing governance programs to demonstrate compliance with contracts and external...

  • Operations Director

    3 weeks ago


    Hamtramck, Michigan, United States EquipmentShare Full time

    Grow with EquipmentShare - A General Manager RoleAt EquipmentShare, we are on a mission to revolutionize the industrial tooling solutions rental market. We are seeking a seasoned leader to join our team as a General Manager. This is an exceptional opportunity to take charge of our Detroit, MI branch and help us achieve our goal of providing top-notch...


  • Hamtramck, Michigan, United States Franklin Energy Full time

    Job SummaryFranklin Energy is seeking a skilled Field Operations Auditor to join our team. As a Field Operations Auditor, you will be responsible for ensuring the quality of our field operations and identifying areas for improvement. This is a unique opportunity to work with a leading provider of energy efficiency and grid optimization programs and...