Operational Risk and Compliance Director

4 weeks ago


Hamtramck, Michigan, United States RKT Holdings Full time
About the Role

The Director of Operational Risk and Compliance will lead the enhancement of risk management, control compliance, and technology governance programs. This includes assessing risk management effectiveness, deploying enterprise-wide control programs, and developing governance programs to demonstrate compliance with contracts and external requirements. The ideal candidate will define control processes for new product development to ensure compliance and operational efficiency.

Key Responsibilities
  • Develop and implement a Technology, Information Security, and operational control effectiveness monitoring program.
  • Develop a technology governance framework to drive risk management expectations for first-line leaders and enable measurement of compliance.
  • Collaborate with first-line business leaders to create a risk and control assessment program that aligns risk management capabilities with risk-taking.
  • Create performance scorecards to prioritize control investments and enhancements.
  • Optimize external control reporting to meet customer due diligence requirements, support new business opportunities, and demonstrate compliance with regulatory expectations.
  • Develop and enhance control measures to improve operational effectiveness and audit efficiency.
  • Establish an optimal internal control monitoring coverage program.
  • Create a due diligence package to quickly respond to clients and demonstrate effective operational, compliance, security, and risk management practices.
  • Develop programs to enhance relationships with top clients and optimize client satisfaction.
  • Implement a repeatable process for client oversight and ensure compliance with client requirements.
  • Define program documents and information to meet current and anticipated client requests.
  • Drive compliance assessments as needed to align with client expectations.
  • Ensure timely deployment of new products that comply with internal and external control requirements.
  • Address and remediate control exceptions promptly.
About You

The ideal candidate will have seven years of experience in risk management, compliance, or internal controls, five years of leadership experience, and a Bachelor's degree in risk management, business, finance, accounting, or a related field. In-depth understanding of regulatory requirements, risk management frameworks, and internal control principles and frameworks is required. Experience in financial services, technology, or other relevant sectors is also necessary. Demonstrated ability to manage cross-functional teams and drive strategic initiatives is essential.

What We Offer

RKT Holdings is a centralized hub that delivers thoughtful and innovative solutions for Rocket Companies. We're a Detroit-based company made up of businesses that provide simple, fast, and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage, which was founded in 1985. Today, we're a publicly traded company involved in many different industries, including mortgages, fintech, real estate, and more. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits, and the chance to work with leading industry professionals.

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