Operations Director

3 weeks ago


Hamtramck, Michigan, United States EquipmentShare Full time
Grow with EquipmentShare - A General Manager Role

At EquipmentShare, we are on a mission to revolutionize the industrial tooling solutions rental market. We are seeking a seasoned leader to join our team as a General Manager. This is an exceptional opportunity to take charge of our Detroit, MI branch and help us achieve our goal of providing top-notch services to our customers.



Competitive Compensation and Benefits


  • Competitive base salary plus company profit-sharing plan
  • Quarterly bonus guarantees for meeting growth goals for new branches
  • Company-provided truck or vehicle allowance ($800/mo)
  • Company-provided cell phone or phone stipend
  • Relocation assistance (as required)
  • Medical, dental, and vision benefits coverage for full-time employees
  • 401(k) and company match
  • Generous paid time off (PTO) plus company-paid holidays
  • Fitness membership stipends plus seasonal and year-round wellness challenges
  • Company-sponsored events (annual family gatherings, food truck nights, and more)
  • Monthly family dinner nights
  • Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
  • Opportunities for career advancement and professional development


Primary Responsibilities

As a General Manager, you will be responsible for building an awesome team by hiring and developing amazing people. You will conduct reviews and performance evaluations as necessary to produce positive results. You will train employees and help them improve their skills. You will provide guidance in areas that may need improvement or correction and provide documentation toward these efforts.



You will manage operations to maximize the financial success of the branch. You will conduct monthly profit and loss reviews to understand the business and business trends, identify areas for improvement, and future revenue opportunities. You will monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables, and customer satisfaction.



Effectively communicating information to your team and management is crucial. You will establish reasonable and measurable goals with well-defined expectations for team members. You will maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures while complying with legal regulations.



Requirements


  • A minimum of 5 years rental industry experience, preferably in a management role
  • Experience within fluid solutions, climate control, power generation, compressed air, or site services is highly preferred
  • Valid driver's license and clean driving record
  • Strong communication, interpersonal, and problem-solving skills
  • Excellent leadership and people management skills
  • Results-driven mindset with a focus on continuous improvement
  • You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services


EquipmentShare is an EOE M/F/D/V

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